A multi-billion-dollar program to consolidate research subject healthcare and genomic data to foster precision medicine research* Defined, with research leads, the business strategies and supporting business capabilities to expand the research program through collaborative partnerships.* Guided launch of the first partnership expansion of the platform, implementing a set of cognitive tasks to further research into behavioral health, quickly generated tens of thousands of research-quality records on a project lauded as the organization’s most effective and efficient.* Led enhancements to improve product strategy and delivery, including the creation of templates and best practice documents for business case analysis and product requirements documentation for a team of ten product managers.

Short-term contract work to support RFP bids and health information network (HIN) product management maturation* Product management, requirements modeling, and training services to a regional HIN to advance their in-house team’s product management practices.* Modeling of processes and data concepts in Business Process Model and Notation (BPMN) and Universal Modeling Language (UML), especially in support of implementation of Unified Data Access Profiles (UDAP) for resource security. * Creation of technical approach definitions in support of a client’s proposal for a modernization project for the US Military’s healthcare system (TRICARE).

A non-profit healthcare standards organization that also provides healthcare provider credentialing and network management solutions used by a major percentage of doctors and nurses nationwide * Managed a provider credentials verification service used by many national healthcare payer organizations.* Ideation and business case development using models-based methods for a new service to maintain credentials over time, including evaluation of needed capabilities, buy/build integration

The quasi-governmental agency that manages FCC telephony fees and distributes the billions collected to support connectivity for schools and libraries, rural healthcare, low-income consumers, and more* Led major systems enhancements in response to FCC rules changes for a program that accepts applications for and distributes ~$4B in funds annually to support broadband access for schools and libraries nation-wide* Iterative improvement of institutional knowledge management, demonstrating improved documentation approaches for the team that led the VP to call the 50-plus pages of requirements the easiest document to review and approve he had ever received* Collaboration with IT teams on implementation in a business process management platform environment (Appian)* Agile team leadership of business analyst, development, and testing resources

* Managed system supporting one of the Center for Medicare and Medicaid Innovation models for improved healthcare delivery, focused on community services alignment and delivery to address social needs as a means to reduce medical care costs and improve outcomes.* Defined and updated a process to support organizational transitions to third-party platforms and data exchange methods.

* Backlog definition and management for identity services automation, supporting the reuse of identity authentication, account creation, and financial product access services for internal and external corporate customers. * Collaboration with product owners across multiple departments to define business rules and processes for implement in Red Hat Fuse business process automation platform.* Project management to align stakeholders on context, expectations, risks, and planning.

See previous CMS entry

* Took a skunkworks concept to free data held in a proprietary content management system to maturity by creating a suite of content APIs to enable new types of products and partnerships, culminating in the launch of an Australian partner application consuming NatGeo content.* Educated editorial content owners on new ways to conceive of their content in order to define schemas to support great publication flexibility.* SAFe Agile planning as well as service-specific road map definition.

An innovative project to automate parsing and acting on commercial and top-secret nautical charts to clear a 20-year backlog* Took over client-facing requirements elicitation meetings to improve client relationships, quickly coming up to speed on the cartography and secure networks business contexts and renewing client confidence and enthusiasm. * Created process and information models for model-driven development, supporting automated code generation to rapidly and iteratively build a solution in a fraction of the usual time.* With the senior architect, defined feasible and valuable project milestones for a challenging migration path in a highly secure network context. * Created wireframes, and championed onboarding of and supervised a UX designer.

An employee wellness evaluation and coaching service for clients to offer their employees* Led the definition of requirements for a back-end data service to transmit health evaluation data data via API, improving customer experience by enabling multipart consultations in a single visit. * Defined product vision and requirements for a health screening and appointment scheduling system. * Mentored junior product managers through the process of creating new products in a systematic way, supporting their growth into senior product management roles.

* Defined of road map and release schedule for multiple products for government IT modernization* Requirements definition for products focused on messaging, document management, and authentication* Agile project backlog grooming and prioritization, collaborating with off-shore development team* Mentored business/systems analysts

* Collaborated with senior tech leads on the definition of enhancements for SOA e-commerce solution to serve internal Nike systems clients

* Introduced more rigorous business analysis processes, including UML class and activity diagramming, document structure, and traceability through testing.* Managed engineering vendor relationship

Project Manager and Special Projects Manager, Administrative Office of the US Courts, Washington, DC, 2012 to April, 2013 (until sequestration layoff)* Revised Agile project management: evaluation processes and recommended updates for change management, backlog grooming, iteration planning, and scope control in coordination with the project management office and peers* Authored technical documentation of software architecture, network infrastructure, and production and non-production management processes for multiple products in the IT department, as well as security plans* Managed data ETL, warehousing, and business intelligence reporting group for the Office of Probation and Pretrial Services, including MS Project schedule maintenance, and coordination of efforts during the migration of a legacy application to SOASenior Requirements Analyst, FDA MARCS Project, North Bethesda, MD, 2011-2012* Managed scrum team responsible for import inspection system modernization, including communication of client business processes to the team and the project, manager of other analysts, UX designer, scrum master, and testers, and definition of team Agile processes* Defined a risk-based development approach for transition strategy from a legacy to new target SOA- and BPMS-based system and facilitated a tiger team for program risk remediation* Elicited requirements from business owners at bi-weekly client meetings, including using UML modeling

A medical training start-up focused on supporting medical boards practice exams and simulation based training event recording and review* Upon joining, took a beta product which creates video and data records of simulated medical interactions through testing and initial client installations.* Then created the product vision and requirements to turn the single-station solution into a product suite able to support management of a full training center, leading to successful installations at top medical schools throughout the country including U Penn and Harvard. * Created UX wireframes, led technical architecture design sessions, and wrote the integration help content to contribute to the technical and usability success of the resulting product. * Developed positioning papers, product tag line, and marketing collateral, trained sales staff, and participation in customer presentations and trade shows.* Fostered vendor relationships by leading efforts to create integration points with related hardware products and demonstrating the successful integration at shared customer sites, including the Mayo Clinic.

* Web site management: JavaScript, HTML, CSS, image processing, and Web server software management* Java, Struts, and database programming: created a reseller resources portal using Struts and Hibernate

Managed four developers, with responsibility for training QA as well. Liaison for other departments. Analyst for marketing managers seeking to understand options for technical implementation of programs. Gather requirements, wrote high-level and detailed requirements documents, oversaw implementation, worked with internal and external corporate clients.

Defined product functionality, managed product development, performed testing, oversaw external contractors when porting from Java to ASP platform.