Dennis D. Caplinger Email & Phone Number

Traverse City, MI, US

Traverse City, Michigan, United States

Lead and manage a team of Business Process Consultants to deliver exceptional ServiceNow solutions for healthcare clients. Responsibilities include mentoring and coaching the team, developing and documenting best practices, gathering requirements for implementations, and managing scrum teams to ensure efficient and high-quality delivery. Focused on.

Traverse City, Michigan, United States

Managing the completion of high end remodel projects and setting up of business for real estate design and build investment opportunities with my wife.

United States

Managing consulting projects for ServiceNow expansions/upgrades, expanded use cases, and integrations within the clients IT infrastructure. Aided in ~$1 million in yearly sales, leading pre-sales estimates and sales presentations of additional projects clients. Most work was done within ITSM and ITAM, with additional projects in the APM, CSM, and ITOM.

Managing consulting projects for ServiceNow expansions/upgrades, expanded use cases, and integrations within the clients IT infrastructure. Most work was done within ITAM, with additional projects in the APM, and ITOM products.

Traverse City, MI

Manager with projects consisting of content creation to website development for e-commerce, engineering and home service brands. Administrator of the company Teamwork project management suite. Key Results:-Additional business development of $600k from current clients in first 12 months-Successful completion of year long projects on time, on budget and.

Greater St. Louis Area

Project Manager in charge of all seven applications: front end consumer and business applications, backend, internal systems, updated infrastructure, and three mobile applications. Organized, executed, and reported on development, budget, risk, and resource management. Was able to build a team from scratch and truly perfect an Agile DevOps model with daily.

Greater St. Louis Area

Project manager and technical consultant for a variety of B2B and B2C clients’ advertising needs which required work with internal, remote, international, and client-side teams.Key Results:-Brought on to assist with large B2B campaign for AT&T, managing a variety of media with several teams.-Managed website and app development, display ads, video, and.

Greater St. Louis Area

Project Manager for the digital department, leading projects from creative conception through delivery. This included online advertisements, email campaigns, websites, e-learning platforms, and mobile applications. Worked to bring the brands furthest behind the technology curve up to current standards, including Osborn Barr's.Key Results:-Assembled a.

Greater St. Louis Area

• Local art gallery showcasing contemporary artists who express themselves in paintings, photography, jewelry, sculpture, ceramics, wood, metal, and glass.Developed and currently implementing a marketing plan as well as.
• Identified weak points through data analysis and developed a plan to overcome them.
• Established a set of tools and processes to allow for active marketing with minimal effort.

Greater St. Louis Area

• Creates and sells custom wood furniture made from century old barn-wood.Lead on all marketing efforts and solely in charge of all online efforts. Assisted in naming, messaging, and value proposition creation. Worked.
• Made Rustic Grain the leader in barn-wood furniture in St. Louis in 6 months.
• Assembled a complete branding kit… Show more Creates and sells custom wood furniture made from century old barn-wood.Lead on all marketing efforts and solely in charge of all online efforts. Assisted in naming.
• Assembled a complete branding kit, including truck magnets, apparel, printed collateral, digital templates, branding standards, website, social media accounts, and content.
• Accumulated and analyzed data to identify and solidify target market.
• Tested and solidified the brand messages and value propositions.

Greater St. Louis Area

Worked with clients to identify needs, establish goals, and develop a marketing strategy to achieve those goals. Properly managed ongoing projects while training and supervising a team. Created and achieved SMART goals for my team. Established tools, methodologies, and policies to improve performance, decrease time spent, and increase the quality of.

Greater St. Louis Area

• Managed a team of sales associates. Responsible for ensuring sales goals were met, inventory stayed accurate, ordering was done in a timely fashion, and customer satisfaction remained extremely high.Key Results:
• Surpassed all performance goals and expectations in the first year as supervisor.
• Exceeded $3.1 million sales plan by 10%.
• Improved the sales and productivity statistics of all staff.
• Constantly interacted with customers, corporate administrators, vendors… Show more Managed a team of sales associates. Responsible for ensuring sales goals were met, inventory stayed accurate, ordering was done in a.
• Constantly interacted with customers, corporate administrators, vendors, and coworkers from diverse cultures and backgrounds to ensure goals were met, projects were completed, and complete satisfaction for the company.

Completed general construction, tile and stone work, hardwood and laminate flooring, residential electrical and plumbing. I laid flooring with Helios Contracting at the Extreme Makeover Home Edition in St. Louis.A handyman of sorts. I grew up with a curiosity to know how things work and how to break them down and build them up. When I applied this to.

Bs, University Studies

Mechanical Engineering