Dennis Huber Email & Phone Number

Mountain View, California, Us

San Jose, Ca, Us

Accountable for Global Sales Operations functions essential to PayPal's sales force productivity and sales team success. This includes sales incentive plan design and administration, sales incentive plan assessment and analysis, sales planning, reporting, quota and target setting, sales process optimization, and job design.

San Jose, Ca, Us

Responsible for Sales Operations activities that drive PayPal's sales performance. Activities include refining and defining the operating models for reporting, enablement, incentive compensation, and sales process.

San Jose, Ca, Us

Recruited to provide leadership in building a sales team that emphasized strong accountability and execution toward strategic accounts while preparing the new role and organization in sales operations. Responsible for inside sales organization specializing in providing processing solutions to mid-market and SMB merchants via online, call center, chat, and vendor.

Atlanta, Ga, Us

Highlights -- Designing and implementing sales incentives plans for nearly 400 sales employees in all channels including; inbound, outbound, retail, direct, and new business development sales- Improve sales efficiencies by optimizing call center performance, sales process and focusing on role based operational models- Successfully reorganized sales division - standardizing sales process, eliminating redundancies in pricing and product training materials, and restructuring sales role-based frameworks focusing on acquisition and retention sales- Influenced a national team at Cox Communications to align all operational sales duties across the national footprint in an effort to implement one sales and marketing voice- Created sales operations and support and retention teams from the ground up including hiring, training, and designing incentive compensation and performance plans for reps and supervisors- Developed “Foundations Program” that introduced mentoring and coaching to all employees to help get to the next step of their career

Atlanta, Ga, Us

Lead sales activities including; communicate sales strategy to corporate team, manage long term and short term sales incentives and contests, educate on new product releases, communicate new consumer rates to sales, lead generation, training, coaching, web fulfillment, large account management, and manage sales OPEX. Manage a team of 9 sales support personnel as well as manage all relationships with outsource vendors.Highlights:• Created the sales operations from the ground up. Hired and trained 9 sales support agents.• Developed the “Foundations Program” at Cox Communications that introduced mentoring and coachingto front line employees that expressed interest to get to the next step of their career.• 4 time winner of the “Winners Circle” (National Sales Incentive) - 2005, 2006, 2008, 2009.• Ensure efficient operation of the sales department by forecasting the annual operating expense budget of $7M.• Monitor outbound and inbound call center activity to ensure appropriate staffing and scheduling of agents.• Design and prepare statistical reports that measure sales activity, service level and quality metrics.• Ensure adequate staffing in the department to handle fluctuating call volume and support requests from various sales and marketing initiatives to exceed various service level agreements.

Atlanta, Ga, Us

Joined Financial Planning and Analysis as an analyst and rapidly advanced to senior analyst then promoted to sales operations manager.Managed annual revenue of $60M and direct cost of$6M for the telephone product.Analyzed subscriber trends, including usage, revenue, and market penetration to assure alignment with monthly financial forecasts.Developed local research based on own statistical analysis to support finance directives that impact overall business plan.Directed research projects interpreting financial results to uncover revenue opportunities and mitigate risk.Made recommendations regarding efficiency opportunities for revenues and cost reductions.

Bachelor Of Science, Business Information Systems

Master Of Business Administration, Business Administration And Management, General