*Conducts troubleshooting and equipment repair services on various Point of Sale (POS) equipment and ATM machines to address customer complaints and assist problem resolution.*Handles issues by phone and email at help desk and provided general support, bug fixes, product updates and configurations.*Maintains testing resources, manuals and tools to provide informational knowledge insight.

Troubleshoots, repairs, replaces a variety of PC equipment ranging from POS systems, PC's, Laptops, routers and switches.

• Performs technical support for new employees as was as 1099 contractors needing assistance. • Troubleshoots and repairs Point of Sale equipment at client locations• Assists with client system installations and or upgrades

SCS is a national company, dedicated to meeting the Point-of-Sale technology service needs of multi-unit restaurant operators. Since inception, the company has demonstrated the ability to develop and maintain long-term partnerships with the nation’s largest restaurant companies.

Drafted fiber optic cable distribution layouts of Fiber to the Premise (FTTP) projects using proprietary software such as Microstation to aid in the drafting process

Measured, estimated, and installed flooring for residential homes and commercial businesses such as carpet, tile, and hardwood in accordance to the high standards of the Certified Floorcovering Installers Association (CFI)

Performed the duties of a video production specialist directing the design, filming production, and film direction of After Action Reviews (AAR) using proprietary hardware and software of the US Army Combat Training Center (CTC)