Denis Yakovlev Email & Phone Number

Москва, Россия

Проект: Разработка и внедрение ПО в сфере охраны труда и промышленной безопасности.• Сбор и анализ требований• Изучение материалов по методологии “Риск-контроль”• План демонстрации платформы “Индора” на этапе пресейла• Подготовка проектной документации на этапе Технического проекта• Подготовка шаблонов документов на этапе Технического проекта и согласование их с заказчиком (Паспорт системы, Проектные решения, Концептуальный дизайн, Концепция ролей и полномочий, Целевая ИТ-архитектура, Соглашение об интеграции, Требования к ИТ-инфраструктуре и ПО, Спецификации на разработку и настройку, Паспорт объекта НСИ)• Постановка задач разработчикам• Консультация разработчиков/тестировщиков по задачам• Ведение технической документации• Обучение пользователей системы

Customer: Moscow Exchange (MOEX)Project: AI Chatbot and Voice assistant project. Speech Technology Center’s ChatNavigator and VoiceKey.Platform implementation. CraftTalk online chat and Speech Technology Center’s ChatNavigator and VoiceKey.Platform integration.Tasks performed:•Performed business analysis and system analysis, gathered requirements for AI Voice assistant•Communication with CraftTalk and Speech Technology Center contractors and Moex team•Prepared Deposit and Marketplace Answers for intents and FAQ for AI Chatbot•Prepared CraftTalk pipeline requirements document•Prepared CraftTalk and Speech Technology Center statistics and reporting requirements document•Prepared list of customer’s audio recordings by category for transcription for training AI Voice assistant•Regular analysis of chatbot dialogs•Performed chatbot testing

Customer: Moscow Exchange (MOEX)Project: AI Chatbot and Voice assistant project. Speech Technology Center’s ChatNavigator and VoiceKey.Platform implementation. CraftTalk online chat and Speech Technology Center’s ChatNavigator and VoiceKey.Platform integration.Tasks performed:•Performed business analysis and system analysis, gathered requirements for AI Chatbot•Communication with CraftTalk and Speech Technology Center contractors and Moex team•Prepared OSAGO Answers for intents and FAQ for AI Chatbot•Prepared depersonalized dataset for AI Chatbot MVP•Prepared off topic’s list by category of speech etiquette in russian•Performed AI Chatbot MVP for Moex•Regular analysis of chatbot dialogs•Performed chatbot testingProject: EPAM Anywhere internal project. Capability OPS.Tasks performed:•Performed analysis and business process modeling assistant•Communication with the Anywhere Capability Management team•Prepared 3 level business process modeling structure in Miro•Prepared Capability OPS structure in Miro•Created Onboarding and Asset Management process description in Miro and KB-Epam•Created Utilization and Bench Management process description in Miro and KB-Epam•Created Ongoing Operations process description in Miro and KB-Epam•Created Feedback and Delivery relations process description in Miro and KB-Epam•Created Retention and Offboarding process description in Miro and KB-Epam•Created Emerging location and Enablement process description in Miro and KB-Epam

Minsk, Belarus

- BRN AI Chatbot optimization, project and analysis activities;- Estimate and plan migration from Chatbot on scenarios to AI Chatbot;- Plan and control server monitoring development for BRN AI Chatbot and response service development when server crashed;- Adding new Intents and creating Intents Category for Table of Intents;- Creating AI Chatbot Migration Checklist;- Plan and control Bot Migration Variables development and Autotesting script development for BRN AI Chatbot;- Gathering data for migration shops;- AI ERNIE+ConveRT algorithm testing and benchmark;- Ai and Bot manual testing the clients dialogs from CRM with Intents Classifier, Entity Classifier and Sentiment Classifier and fixing in Asana.

Minsk, Belarus

- estimate projects and plan project activities;- coordinate a team;- create all types of commercial and project documentations; - business analysis and market research; - opportunities search and negotiate with customers;- design and development of websites, branding and corporate identity, user interfaces; - functional testing; - customers support.

Minsk, Belarus

- leading and managing of analytical department; - process and documentation of development that regulated work of analytical department;- participation in searching and hiring specialists for analytical department;- creation of change request form for software development and maintains;- formalization of needs of Bank’s business units, target setting, management and coordination;- requests handling of software development/maintains and services of inner developed products, purchased systems and software, their registration and organization on request portal;- business analysis and system analysis;- analysis and reporting of performed work of analytical department;- cooperation with IT companies of banking and finance software development. Negotiations, working with contracts and standing orders of software development/maintains, quality assurance of work performed and services provided.Achievements: • organized process and documentation that regulated work of analytical department (‘Statement of analytical department’, ‘Job description of Head of analytical department’, ‘Job description of System Analyst of analytical department’, etc.); • developed change request form for software development and maintains;• prepared ‘General technical requirements of Automated Banking System’ document;• rising of quality and control level of performed work and delivered services due to proposed separation of ‘Standing order of customer and provider in the area of requests of development, support and maintains of software provided by CJSC “ModIS-M”’ into two parts ‘Standing order of software development’ and ‘Standing order of software support and maintains’;• developed system of registration and analysis of requests software development/maintains and services of inner developed products, purchased systems and software.

Minsk, Belarus

- negotiate with customers;- business analysis and market research;- gathered requirements and prepared Wireframes, UML diagrams, SRS, Technical Specifications, User Manuals;- communicated and interacted on a regular basis with the project manager and development team during different stages of the product life cycle.Achievements:• over 10 successful projects;• customers from Belarus, Russia, Europe.Major Customers:Active Technologies, Baltur LLC, Surfingbird, Computer Center, Teatrprod, Vaxoil, Maker, Nota Bene International Group, Admiral Soft.

Minsk, Belarus

- negotiate with customers; - business analysis and market research;- gathered requirements and prepared Wireframes, UML diagrams, SRS, Technical Specifications, User Manuals;- communicated and interacted on a regular basis with the project manager and development team during different stages of the product life cycle.Achievements: • 2 successful projects; • customers from USA. Major Customers:Frastic, MyVenueNow.

Minsk, Belarus

- gathered requirements, analyzed and prepared description.Achievements: • analyzed and created documentation for breadboard models of forms for a subsystem to gather and process primary statistical data for Integrated Information System of State Statistics of the Republic of Belarus (1 phase) for National Statistical Committee of the Republic of Belarus.

Minsk, Belarus

- gathered requirements, analyzed and prepared Solutions for part of the project;- prepared Primavera P5 Project Management presentation;- ARIS Toolset modeling;- SAP and Primavera P5 Project Management configuration;- prepared Primavera P5 user manuals.Achievements:• analyzed and organized requirements for Information Project Management System of the Capital Construction for Rosatom (The Federal Atomic Energy Agency of the Russian Federation) and created solutions for part of the project;• received Primavera’s certificate, attendance of Primavera’s course;• performed SAP MDM integration with SAP Portal.

Minsk, Belarus

- conducted sessions for effective communication of views between stakeholders and gathered business requirements;- ensured that all the artifacts are in compliance with corporate policies and guidelines;- gathered requirements and prepared Technical Specifications and Development Projects;- used prototypes to demonstrate and verify the behavior of the system;- designed database structure;- communicated and interacted on a regular basis with the project manager and development team during different stages of the product life cycle;- functional testing.Achievements:• developed and delivered the System of Registration of the Documentation Arriving in Archive;• developed and delivered the Control System over Registration of Demands for Declaring (the Transaction Passport, the Statistical Declaration);• developed the System of the Account of Movement Commodity-Material Assets in Overalls Warehouse;• prepared the Description of Formation of the Industrial Specification of Products of Serial Release;• developed and delivered the Atlant Service Centre System;• performed the analysis and prepared the Technical Specifications for the Automated System of Preparation of Manufacture of New Products;• prepared the Description of Process of Planning and the Reporting "AS IS" and "TO BE" of Department of Information Technology;• selecting and using CASE Tools (ARIS Toolset 6.2, BPWin 4.1, Erwin 4.1, ModelMart, RationalRose 2003).