• Work with potential borrowers and review applications to verify elements of each loan application,such as employment, income, identity, and tax documents, in a timely and efficient manner• Employee works in a production-based environment, and is expected to review and process• Maintain production expectations for application reviews on a rolling weekly basis• Identify and implement process improvements in the borrower application process• Build trust and cultivate borrower. investor, and colleague relationships• Frequent use of computer and toggling between Upstart systems

• Day-To-Day operations such as answering phone calls, incoming mail, & Emails and making sure current and potential residents feel welcome and heard.• Manage a client relationship from initial inquiry through negotiation, closing, and signing of leases.• Organize and review all lease signing contracts, insurance and other documents and materials to ensure a seamless process for the applicants.• Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified• Scheduled and coordinated general maintenance and emergency repairs for residential properties.

• Required to communicate with insurance companies• Setting up/Reviewing new or current accounts• Scheduled/finalizing payments• Assisting with training new hires and other onboarding responsibilities.I was laid off from this position when COVID impacted business for the company.

• Scheduled and reserved appointments for active/retired members• Ran quotes informing members what they will receive in retirement• Assisted active members and retirees with signing up for health insurance/Medicare• Mailed forms and information to members• Interpreted Ohio Revised Code to members