Commercial·Developing new clients and new product request:Focus on South American Telecom, Consumer Electronics ImporterPurchase·Responsible for company's procurement projects in China, mainly export to Brazil, Chile, Peru and other South American countries·Maintain existing supplier relationships and develop new suppliers·Arrange the visiting schedule for foreign colleagues in China, including factory inspection, visiting tradeshow, etc.· Daily office operations, recruitment and cost control·Solve various emergencies at the branch office and report to head office regularly·From 2019, in charge of the import projects, mainly for food related

·Set up a new online shop at Alibaba, train a team to serve for international business·Manage and work out the marketing plan for the Alibaba shop;·Main achievements: From the third month of the establishment of the alibaba website, we got more and more inquires. And within one year, we placed bulk orders with clients and shipped via full container as well.·Search new suppliers and new products, develop new clients via the fair·Building toy drone project:including to promote it in toy drone market via fair,website,etc.

As the manager to develope/service Brazilian market; ·According to customer's forecast, placing orders to suppliers,arranging inspection/shipping/payment and so on; Managed contracts with total amount over 10 million dollars; ·Attend fairs. Developing new customers/suppliers and products.·Responsible for communication with customers and solve any urgency.

- Providing high quality customer service to global clients· Prepare and conduct product training to internal & external customers· Maintaining and developing customer relationship, understanding the requirements and processes on various customer business scenarios· Engaging in statics analysis and monitoring the usage log as well as performance to support management decision· Logging customer feedback and working with marketing and business development team to identify the support trends and potential product enhancement· Communicating closely with technical teams, like software development team, quality assurance, and product design team for generating solutions to customers and tackling their problems