Derek Cheung Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

• Successfully onboarded 15+ Corporate and Legal firm clients ranging from Enterprise to startups, with a focus on exceptional service and customer satisfaction
• Partnered with clients to provide best-in-class onboarding experience to ensure maximum value and adoption are achieved with the platform via custom solution configuration, data migration, feedback reports, product.
• Authored or co-authored test scripts, project plans, statement of work, best practices, discovery questions, and process workflow documentation to facilitate and enable a successful onboarding experience
• Identified risks, change orders, and scope creep early on to mitigate out-of-scope work and keep projects on time and on budget
• Managed stakeholders and resources internally and externally to ensure alignment across all parties

Calgary, Canada Area

• Successfully deployed numerous Novus suite ITS software projects to clients all over North America representing over $4M USD in revenue
• Conducted Operational (SOW) reviews with each client to determine the optimal configuration for TripSpark Novus software and identify any potential gaps and project blockers
• Initiated Change Management activities
• Traveled to client sites to provide in-person training, software deployment, troubleshooting, and go-live support
• Forecasted and managed project timelines, deliverables, resource allocation, and implementation schedules
• Migrated data from legacy transit scheduling systems to TripSpark’s Novus software

Grande Prairie, Alberta

• Administrated corporate SCADA and FDC (ProdView/WellView) systems
• Trained Field and Office Personnel how to use SCADA and FDC systems
• Troubleshooted problematic RTU, PLC, HMI, Data Historian systems
• Provided technical and communications support for Plant Operators to ensure plants are running optimally

Calgary/Grande Prairie, Alberta

• Successfully implemented ProdView into state-owned Staatsolie (Suriname, South America)
• Implemented and provided maintenance for many successful projects with local clients including Bonavista Energy, Bonterra Energy, NAL Resources, and Palliser Oil & Gas
• Created ProdView Pilots for several local and international clients including AOC, Suncor Energy, and Beach Energy
• Managed and trained Managers, Engineers, Production Accountants, and Operators on how to effectively use ProdView to fit their needs and expectations
• Developed basic RDL Reports with Microsoft Report Builder 2.0 to show various historic production data
• Produced custom pivot table reports in Microsoft Excel with a focus on well/facility historic production data based on client needs

Calgary, Canada Area

Calgary, Canada Area

• Created Daily Management Reports in Excel that provided high level summaries for the President
• Managed daily costs of all contractors and employees to ensure multi-million dollar projects were within budget in Microsoft Access.
• Designed and Co-programmed a Microsoft Sharepoint database/website to collect daily Construction, Scouting, Survey, Drilling, Safety, Regulations, and Well Status data to automatically produce reports for the client.
• Generated and analyzed well status reports in Microsoft Excel to visually determine, and manage where a well is along its timeline from scouting out the lease, to when its rig ready, and ultimately reclamation.
• Responsible for maintaining validity, efficiency, and ergonomics for all sensitive files and directory hierarchy of the system.

Petroleum Engineering Technology, Engineering

Exploration Information Technology, Geosciences

Geological/Geophysical Technology