Information Technology Field Technician
Current• Help with root cause analysis with BEA tier 3 teams.• Partner with other areas within BEA to update asset tracking.• Image and re-image new and existing computers.• Ensure that computers have the standard configuration (joined the domain, antivirus installed and running, in NIC).• Coordinate with other in-scope functions of this statement of work and IM Network Infrastructure to ensure cabling, patching, and router/switch configurations are completed so technicians can perform their work.