Derek Hoy Email and Phone Number

Managing daily operations of transportation of the Chicopee hub.Responsible for the following;1. Fleet maintenance2. Training and developing supervisors, lead positions and driver pool 3. Delivery efficiency (optimizing routing, daily planning and enforcing delivery procedures)4. Communications with sales and scheduling special deliveries 5. DOT compliance6. Continuous improvement, promoting and implementing new ideas 7. Quarterly training using JJ Keller8. High lift trainer / forklift certified 9. CDL-A with Hoisting 1-C, available to step in when necessary 10. Stocking supplies for transportation department 11. NY Hut stickers for NY travel12. Staffing and interviewing 13. Utilizing/Managing Samsara Fleet camera systems14. Innovo routing software15. Eclipse warehouse management software 16. Driver meetings17. Hub to Hub meetings, sharing ideas and efficient procedures18. Developing and implementing SOP's

Scheduling of transportation deliveries. Working hand in hand with sales and operations for bulk orders, specialty orders and future projects. Fleet management and maintenance. Recruiting and hiring of Transportation Department, (Chicopee Hub). Training and internal growth of transportation staff. Daily dispatch and in route adjustments.

Responsible for all day shift drivers, delivery execution, scheduling and fleet maintenance. Offer support and insite to shift mates. Communicating with transportation manager about daily routes, issues, solutions and ideas.

Provided outstanding customer service, fill orders, load, drive and deliver packaging supplies to all customers (mainly UPS Stores), drove straight truck, operate fork lift, advance customer relations and promote brand, delivery coverage from Bath, ME to Greenwich, CT including Cape, NH and RI.

Customer support and solutions, driver management, driver relations, generate assignment growth, problem solving, driver interviews, customer development, dispatch.