Derek Rose Email & Phone Number

Brockton MA

Quincy, Massachusetts

o Manage internal and external projects within a timely and efficient manner.o Communicate effectively with Provisioning, Sales, Inside Wiring, IT, and all other internal departments to resolve any project issues to meet deadlines.o Proactively inform existing customers of additional services that apply to their additional locations.o Manage customer.

Quincy, Massachusetts

o Maintain and manage Granite’s Premier Accounts, such as Brooks Brothers, United Health Group, Dr. Pepper Snapple Group, and many others.o Provide full 24 hour availability to support assigned accounts.o Communicate directly with customers, sales and entire company staff to efficiently maintain customer’s products.o Show discretion and independent.

Quincy, Massachusetts

o Provide 24 hour support remotely to troubleshoot all issues with Granite customers and field technicians.o Professionally and accurately handle customer requests including service installation, product features, outages and component-level problems.o Follow up with customers and internal departments to confirm that issues have been resolved in a timely.

International Business Minor, Business, Management, Marketing, And Related Support Services

Bachelor'S Degree, Marketing