Derek Thomas Email & Phone Number

Raleigh-Durham, North Carolina Area

Hired to assist with IT Management and Network Administration, moved into the IT Director roleMigrated from on premise Exchange 2010 to 365Assisted with transition to a new cloud based ERP solution from IBSMigrated from non controller Wireless to Ruckus for all of our locationsResponsible for VMware 5, 2 host, 8 virtual 2008 R2 servers, 5 physical 2008 R2 servers, Citrix XenApp in 3 windows 2003 servers, NetApp FAS2020, HP MSL 2024 Tape LibraryMoved our server environment to a cloud option with FlexentialMigrated from Citrix XenApp 5 to 6.5Responsible for a network environment with HP ProCurve switches, Dell PowerConnect 6248, Cisco 2950T, Sonicwall TZ300 and management of work with Windstream involving issues on our MPLS and ATCOM with our hybrid VOIPResponsible for working with external security assessment source to push the company towards PCI compliance, including everything from hardware changes to training the staff

Raleigh-Durham, North Carolina Area

Hired to assist with IT project management, documentation, server/network management in an environment of 1800+ users on fiber/Ethernet/wireless networks.Acted as a technical springboard and IT Manager for the CIO, with responsibilities including staff meetings, project management, vendor meetings and project implementation meetings. Responsible for planning, policies and staging for backups locally on our Thecus 8800+ and at our co-location half rack with Powervault NX1950 and MD3000Upgraded Symantec Backup Exec 10 to 2012 Responsible for the 10 physical servers and 24+ virtual servers in Vsphere 4 environment, running in 2 Dell Equallogic PS6000 SAN. Responsible for monitoring our Enterasys network with 50+ stacked switch points and Highpath wireless managementManagement and upgrading of the TrackIT helpdesk and ticketing systemMicrosoft Server 2003, 2008 and Exchange 2007 Admin Assisted in the installation and management of the Sonicwall NSA 4500 Firewall and Thecus 8800+ NASNetwork Technical lead for the campus Blackboard Project, MBS bookstore conversion, Active Data, MCNC Co-location Backup, transition to CanonWorked on planning, migration and testing of our transition from Exchange to Google Apps for Education

Raleigh-Durham, North Carolina Area

Responsible for remote and onsite server based support for multiple medium businesses and Shaw UniversityManaged numerous incoming tickets and projects through connectwise and KaseyaInstallation and management of Symantec, Trendmicro and McAfee endpoint protectionManagement and implementation of backup exec for clientsMicrosoft Server 2003, 2008, SBS 2008 and Exchange 2007 Admin Work included VMware and management of the servers on ESX hostMet with clients to make IT decisions based on needs and responsibilities

Mobile, Alabama Area

Responsible for managing 300+ computers, 21 wired/wireless networks from the physical to the application layer, 17 servers, IT solutions for small businesses and medium businesses.Hired/Managed 9 employees and trained 2 employees for PC technician positions. Design/implementation of networks run with CAT5 and terminating connections RJ45 for 15 locationsInstallation/Management of Windows XP Pro, Vista, 7 computers, Server 2003 and 2008 for use as DNS, Domain Controller, DHCP, File Servers, RIS, and Print ServersManaged contracts and vendors for many clientsVirus protection and removal using Norton, McAfee, AVG, Malwarebytes, Microsoft Security Essentials, TrendMicro, ComboFixImplemented multiple Disaster Recovery plans and backup options for clients based on needs using ghosting, Symantec backup exec, NTBACKUP, remote sites, Mozy and Carbonite Managing Active Directory for multiple locations with responsibilities including security changes, monitoring usage, adding users, group policies and troubleshooting IT Consultant for workstation and server purchases, network planning, network security and future IT growth Setup and Managed multiple NAS products from Seagate, Buffalo, Synology, and QNAP Taught IT classes through the City of Mobile’s Community ActivitiesManaged short term IT assistance contracts with larger businesses including a local TV station and nursing home – responsibilities included the change from tape to digital, working with Dell on hardware contracts, working with Blade servers, SAN and NAS storage to accommodate the changing needs, working with other IT members, and adding users and computers to active directory Researched VMware vSphere Hypervisor ESXI for use in medium businesses to replace servers and cut down costInstalled and managed Cisco PIX firewalls using the PDMSetup and managed Cisco 3002 VPN Concentrator for use by the different insurance agents doing field work during Katrina, thus giving them a remote office