Derek Wilson Email and Phone Number
Derek Wilson work email
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Derek Wilson personal email
A highly accomplished Professional Services Manager / Consulting Manager and Operations Manager with extensive experience within global, matrix-structured software vendors and technology companies. Strong people management skills (see my recommendations for endorsement) equip me to lead, develop and expand teams at a country, regional and global level. In parallel, I have consistently achieved business and personal performance targets across a wide range of roles. As a trusted member of the management team, I work with senior leadership to deliver success across the entire customer lifecycle. I have the ability to cultivate productive relationships with customers, suppliers, partners and internal cross-functional leaders to achieve organisational and project objectives. As a consultant I specialised in streamlining and obtaining greater business value from core business processes and the effective use of business systems and ERP solutions. With wide-ranging business process knowledge I have successfully led project teams for major blue-chip customers and for internal company-wide initiatives. I am PMP and ITIL qualified.
Deltek
View- Website:
- deltek.com
- Employees:
- 3220
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Senior Manager, ConsultingDeltek Jan 2020 - PresentLondon, United KingdomDeltek is the leading global provider of software and solutions for project-based businesses. I lead the highly skilled team of 15 software development Consultants across Europe and the US. This team is focused on developing customer- and industry-specific enhancements to our enterprise ERP solution for project-based industries: Maconomy.
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Group Operations ManagerBrady Plc Jun 2017 - Oct 2019London, United KingdomLeading and identifying cross-function initiatives for improvements to business operations and driving greater business efficiency through improved use of systems such as Salesforce, DocuSign and SpringCM. Sourced and implemented a global travel management solution. Leading the project to become a carbon neutral organisation. Collaborating with partners and suppliers to achieve greater value and improve quality of delivery. -
Career BreakCareer Break Jan 2017 - Jun 2017A few months to refresh and undertake some professional development following redundancy from Basware. -
Director Of Business ConsultingBasware Apr 2014 - Dec 2016London, United KingdomAn integral member of the Operations and Development function, optimising and expanding services within the business and with customers. Established and developed a new, global business function to enable customers to release additional value from their use of Basware's products and services. Track record of success in the following:- Business development through proactive collaboration with sales and marketing as well as through own team endeavours- Building productive relationships with customers and other internal functions- Expanding organisational capabilities to deliver innovative services to new and existing customers- Effectively managing the portfolio of projects and engagements to ensure quality of delivery and customer success- Acting as the voice of the customer within Basware to drive customer success while representing the Basware brand to the customer and effectively handling any escalations.- Leading diverse international teams, recruiting high calibre specialists and inspiring personal development while also dealing with underperformance -
Global Director Of Customer Service ManagementBasware Oct 2013 - Mar 2014London, United KingdomLed the global team of Customer Service Managers and dedicated consultants. Covered all service lines, spanning multiple SLAs. Customers ranged from major, blue-chip global organisations to smaller single-site companies.
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Director Of Customer Service Management, EuropeBasware Oct 2011 - Oct 2013London, United KingdomEstablished and grew the European regional team within the creation of a new business unit. The team consisted of Customer Service Managers and dedicated consultants providing specialist post go-live services to drive customer success. The service covered all lines of business include software services, SaaS services, outsourced business services and financial network transactions.
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Director Of Uk ConsultingBasware Jan 2009 - Sep 2011London, United KingdomLed the team of project managers and solution consultants to deliver project implementation and post go-live enhancements to customers in the UK. Managed a portfolio of customer engagements, balancing resources to meet customer commitments and business objectives.
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Consulting Manager (Scm And Srm Practice)Sap Uk Jan 1997 - Dec 2008London, United KingdomLed the UK Consulting Services team for Supply Chain Management (SCM) and Supplier Relationship Management (SRM). Principal Consultant for Product Lifecycle Management (PLM). Gained extensive experience across multiple customer-facing roles including:- Project management- Team leadership- Business consulting- Pre-sales- Solution architect- Quality assurance (including in FDA regulated industries)- Product management -
Sap Implementation ManagerZeneca Agrochemicals Jun 1995 - Jan 1997Huddersfield, United KingdomWhile at ICI and Zeneca I project managed IT implementation initiatives using in-house and packaged software solutions. Partnered with SAP and DEC to develop and implement new software modules for manufacturing execution systems and ERP integration, sponsored by the EU through the ESPRIT programme. -
It Project ManagerImperial Chemical Industries (Ici) May 1988 - Jun 1995Huddersfield, United KingdomIn total I worked 9 years at ICI and Zeneca Fine Chemicals Manufacturing Organisation. ICI demerged and I joined Zeneca Limited. My role description is included under the Zeneca entry. -
Senior Analyst/ProgrammerScottish And Newcastle Sep 1984 - May 1988Edinburgh, United KingdomJoined as a graduate trainee and progressed from junior programmer through to senior analyst/programmer. Gained a strong technical background developing and maintaining in-house software for applications in the business areas of finance, fleet management and retail trade. I worked on technologies including COBOL, IMS, ADF2, TSO/ISPF and JCL.
Derek Wilson Skills
Derek Wilson Education Details
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Second Class, First Division
Frequently Asked Questions about Derek Wilson
What company does Derek Wilson work for?
Derek Wilson works for Deltek
What is Derek Wilson's role at the current company?
Derek Wilson's current role is Leading consulting teams who deliver cross-function technology solutions and streamline operations for customers..
What is Derek Wilson's email address?
Derek Wilson's email address is de****@****n.co.uk
What schools did Derek Wilson attend?
Derek Wilson attended University Of Bradford.
What skills is Derek Wilson known for?
Derek Wilson has skills like Business Process, Integration, Erp, Pre Sales, Management, Change Management, Business Process Improvement, Enterprise Software, Team Leadership, Sap, Professional Services, Enterprise Resource Planning.
Who are Derek Wilson's colleagues?
Derek Wilson's colleagues are Brett Brokaw, Tantan Trinidad, Faraz R., Mariel Adanza, Jerry Guerriero, Alexander Reyes, Laura Tandara Kuhns.
Not the Derek Wilson you were looking for?
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Derek Wilson
Board Chair, Ned, Commissioner, Governing Body Member, Statutory Committee Lay MemberBelfast Metropolitan Area2ulsterbank.com, co-ownership.org -
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2tiscali.co.uk, bhpbilliton.com2 +61 130XXXXXXXXX
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Derek Wilson
Cambridge University Head Of Development - Sport, Music Performance, Clubs & SocietiesLittle Bealings3btinternet.com, btinternet.com, admin.cam.ac.uk
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