• Provide pre/post-sales technical support for Abaco’s complete rugged computing and avionics portfolio; primarily Intel-based SBCs, Broadcom-based Ethernet switches and Xilinx-based FPGA boards• Support for two sales regions; New England and Tri-State areas; combined• Conduct roadmap and technical presentations to customers both remotely and on-site• Prepare business cases for internal decision making regarding customer requested customized variants of standard product• Track technical support cases and territory opportunities using Salesforce• Create Whitepapers and other technical documentation as needed

• Manage the four-person North America FAE team• Direct technical sales support for the Northeast region• Provide pre-sales technical support to customers for Kontron’s entire product portfolio• Document and track technical support cases using Salesforce CRM• Provide regular technical training seminars to Channel and Distribution partners• Work with Key Account Managers on customer development and sales strategy• Monitor and track competitors to create competitive advantage

RGS Business Unit / East Region US• Develop end-to-end HW/SW, on-premise and Cloud-Hosted, solutions for the Digital Signage, K-12 Education, and other markets• Developed a digital signage platform utilizing Microsoft Embedded and Intel RCM (Retail Client Manager) software and cloud-hosted backend• Google Apps for Education, Microsoft Education, Xirrus Wifi, and Lightspeed LMS certified• Manage, assess, and design account strategies for assigned territory and accounts• Monitor and track competitors to create competitive advantage• Demand creation and market research• Field Technical support for sales team

Embedded Software and Services Group (ESSG)• Field-based role covering Eastern US from Boston/New Hampshire• Qualify sales leads and generate demand for all Avnet ESSG lines.• Deliver Pre- and Post-sales support for all Avnet ESSG software lines.• Microsoft, RedHat, McAfee, WindRiver, Indusoft, Verizon, Sprint, Intel AIM• Create solutions and provide sales support for 5 different Microsoft licensing channels.• Assist customers with OS selection and architecture during development.• Provide sales/technical support for regional ESSG Bus Dev and Account Managers.• Coordinate and deliver training to both Avnet Account Management and customers.• Responsible for complete strategy at 5 key/strategic customers.• Interact closely with supplier/partner resources.• Coordinate with other Avnet resources for Value-Added services and general sales growth• Assist with Avnet ESSG technical marketing.

Electronics Marketing Sales / Boston Branch• Technical Business Manager for assigned HW and SW suppliers: Xilinx, Intel, Microsoft• Responsible for account development, Pre-Sales, Post-Sales, and sustaining technical support.• Tracked opportunities using a CRM database system.• Presented technical information to approximately 20+ customers per month.• Taught classroom style trainings with labs for 10 to 30 customers.• Developed new HW/SW Integration opportunities for Avnet leveraging suppliers Intel/ISA Partner Program integration opportunities.

Technical support for a wide range of products, including RadHard and Avionics Microelectronics, as well as Digital and Mixed-Signal ASICs. Managed technical support for the Northeast and Mid-Atlantic US regions. Developed new business by delivering technical presentations to new and existing customers.

Implemented various ASIC design types: RTL-handoff, ASIC-to-ASIC conversions, and FPGA-to-ASIC conversions. Managed projects from SOW/pre-sales technical analysis and project scope through development and transfer to production. Assisted customer with RTL changes. Developed a hybrid design/test flow for large mixed-signal ASICs. Lived in Munich Germany to train new Design Center on AMI design tools and process flow.

Pre- and Post-sales support for custom Gate-Array and Standard Cell ASICs. Responsible for entire back-end design process from customer RTL netlist release, through Synthesis, DFT, Simulation and GDS2/Mask creation.

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