Derek Demoro Email & Phone Number

Boston, Massachusetts, Us

San Francisco, California, Us

Global Head of Solutions Engineering, Sales Engineering & Technical Sales - Enterprise & Mid-Market & SMBLeading worldwide technical pre-sales and implementation engineering teams, driving growth from $19M to $71M ARR.Key Achievements:Established solutions architecture excellence program:• Designed value-based POC certification framework incorporating MEDDIC methodology• Implemented standardized evaluation process with success metrics• POC program implementation increased win rates by 250% for new logo acquisition• Led cross-functional security validation with IT stakeholders and CISOs• Built continuous feedback loops with EPD to address product gaps and customer needsDrove enterprise customer success through measurable ROI:• 45+ minutes daily productivity gain• 85%+ writing confidence improvement• 90% solution adoption rate• 12.8x-20x return on investment• Developed best practices documentation for team-wide adoptionScaled global technical pre-sales and post-sales operations:• Enhanced revenue operations through streamlined security review processes• Implemented Great Demo framework and Command of the Message methodology• Optimized technical pre-sales coverage from 4:1 to 6:1 AE:SE ratio• Expanded Solution and Sales Engineering team from 7 to 23 technical professionals• Created certification programs for demonstrations and POCs• Improved hiring processes to minimize ramp time• Established cross-functional partnerships with Engineering, Product, and Marketing• Aligned with marketing on corporate engineering methodologies

Los Angeles, Ca, Us, Ca, Us

Head Engineer, Technical Sales and Product Evangelism at ZigyBuilt Zigy's innovative social selling platform from the ground up, leveraging a cutting-edge tech stack that includes Flutter, Vue.js, Java, TypeScript, NoSQL, and Firebase.Conducted over 200 personalized demonstrations to prospects and customers, showcasing the platform and its seamless integration with e-commerce and social media ecosystems.Articulated Zigy's unique value proposition, emphasizing how the custom-built solution empowers brands and creators to monetize their social media presence effectively.Demonstrated practical integration techniques for various e-commerce platforms (e.g., Shopify, WooCommerce) and social media channels (e.g., Instagram, TikTok, YouTube), highlighting the versatility and ease of use of the platform.Leveraged deep technical expertise gained from building the system to explain Zigy's robust architecture, instilling confidence in the platform's scalability and reliability.Implemented and showcased Zigy's seamless payment processing capabilities through Stripe API integrations, emphasizing the platform's ability to handle complex financial transactions securelyTranslated technical features into tangible business benefits, helping prospects understand how the custom-built Zigy platform could drive their revenue growth and expand their market reach.Played a pivotal role in securing 60+ deals within the first year, contributing to over $450k in revenue through effective product demonstrations and technical consultations of the platform.

Austin, Texas, Us

Served as a Strategic Solutions Engineer and technical team lead, combining enterprise SaaS expertise with sales engineering leadership. This dual role merges my software development background and API integration experience while driving technical solutions for high-value Enterprise accounts. As both a hands-on technical lead and pre-sales engineering manager, I've architected complex system integrations and POC implementations for strategic clients while building a high-performing Solutions Engineering team.My approach combines direct technical engagement—including solution architecture, REST API consulting, and C-level presentations—with team leadership, ensuring premium enterprise customers achieve exceptional results. I specialize in technical discovery, security compliance discussions, and custom implementation strategies.Beyond managing strategic accounts and technical sales initiatives, I've been selected as a Co-Keynote Speaker at the Aurea Experience conference and lead specialized API boot camps, showcasing our platform's capabilities through technical demonstrations and solution consulting for our enterprise customer base.

I lead an enterprise solutions engineering team delivering exceptional technical sales results:Demonstrated Enterprise Sales Success: Led team to consecutive $9M quarters with 100% quota attainment across all Solution EngineersStrategic POC Implementation: Closed two record-breaking enterprise SaaS deals totaling $22M through technical discovery and custom solution architectureTechnical Expertise: Leverage full-stack development skills (Java, JavaScript, REST APIs) to create proof-of-concept demonstrations and system integrationsPre-sales Engineering Leadership: Drive C-level technical consultations, security compliance discussions, and custom API implementations to ensure enterprise customer successSolution Architecture: Provide hands-on technical guidance through customer-specific prototypes and scalable SaaS solutions, maintaining strong technical relationships throughout the sales cycle

Developed and presented the Jive Software platform to both technical and business audiences to highlight the true benefits of using a Social Intranet (collaboration, communications, discovery and insights) and how it maps to each individual line of business.One of the most exciting and challenging roles because of the level of difficulty in a sales cycle, mainly due to the number of individuals representing numerous LOB's (Lines of Business), along with their individual business needs and concerns around change management. Although challenging, we believe in what we do and in the benefits we create.

Jive Software Accomplishments:Built and launched Spark: Led the development and implementation of the RTC platform (Spark and Fastpath).Drove Spark's success: Scaled Spark to over 7.5 million downloads, establishing it as one of the leading in-house corporate chat applications.Pioneered social business software: Shifted focus to Clearspace (later Jive-n and Jive-x), specializing in social intranets and emerging social business software.

Austin, Texas, Us

Developed the very popular Java IDE (Oracle JDeveloper) with a specific focus on the emerging Java Servlets to enable Java Developers the best tools to build out web applications using Java Server Pages, Java Servlets and Java Business Objects (JBO) on the backend.