Officer, Experience Optimization Partner
Current
Feb 2024 - Present
AeroLeads people directory · profile
Derek Shanks Email & Phone Number
CX Optimization @ Citizens | College Basketball Coach
at
Citizens
1 work email found
@citizensbank.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
CX Optimization @ Citizens | College Basketball Coach
Location
Westwood, Massachusetts, United States
Company size
Who is Derek Shanks? Overview
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Quick answer
Derek Shanks is listed as CX Optimization @ Citizens | College Basketball Coach at Citizens, a with 16384 employees, based in Westwood, Massachusetts, United States. AeroLeads shows a work email signal at citizensbank.com and a matched LinkedIn profile for Derek Shanks.
Derek Shanks previously worked as Officer, Experience Optimization Partner at Citizens and Experience Optimization Partner at Citizens. Derek Shanks holds Bachelor Of Business Administration - Bba, Finance from Isenberg School Of Management, Umass Amherst.
Company email context
Email format at Citizens
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{first}.{last}@citizensbank.com
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AeroLeads found 1 current-domain work email signal for Derek Shanks. Compare company email patterns before reaching out.
Profile bio
About Derek Shanks
In my Experience Optimization role at Citizens Bank, I utilize data to help strive towards a best-in-class customer experience. Along with my position at Citizens, I have a passion for the sport of basketball and am lucky enough be an assistant coach at Rhode Island College for the Women’s Basketball program, where the last two years we reached the Division III Final Four and Sweet Sixteen!
Current workplace
Derek Shanks's current company
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Citizens
10 roles
Derek Shanks work experience
A career timeline built from the work history available for this profile.
Experience Optimization Partner
Jun 2023 - Feb 2024
Consumer Banking And Enterprise Experience (Cbex) Associate
Jun 2022 - Jun 2023
Assistant Women’S Basketball Coach
Current*2023 Division III Final Four Participants**2024 Division III Sweet Sixteen Participants*As an assistant basketball coach, I assist with all aspects of the Women's Basketball program. My duties include on-court coaching, practice planning, recruiting, opponent scouting and preparation, alumni relations, fundraising, player development, and any other duties deemed necessary by the Head Coach.
Jun 2022 - Present
Intramural Manager
Mar 2020 - May 2022
Intramural Referee
Sep 2019 - Mar 2020
Financial Leadership Development Intern
As an FLDP Intern for Siemens Healthineers, I have contributed in the following ways:-Facilitate operations within the Customer Supply Chain division to maintain a standard of excellence for customers -Approved dozens of medical equipment purchase orders containing thousands of dollars’ worth of material in order to fulfill needs of hospitals around the United States-Utilize SAP to gather information on purchase orders to help discover any problems and find the correct course of action for the situation at hand-Assist in order processing automation through the use of Esker to help streamline operations for product delivery operators within the organization
May 2021 - Aug 2021
Business Analyst Intern
As a Business Analyst Intern at Embrace Prevention Care (formerly Carefree Chronic Care), a healthcare startup, my duties included a variety of tasks:-Organize and construct data sets that are used by the CEO and other executive members to help make more informed decisions in regards to the company.-Concisely and clearly present data to executive members and provide that data in a way that facilitates comprehension.-Research competing companies and analyze similarities and differences in order for the team to make decisions based on company needs.-Create detailed models including hundreds of data points.
Aug 2020 - May 2021
Sales Floor Associate
Jun 2019 - May 2020
Front End Team Member
Jun 2017 - Jan 2018
Team & coworkers
Colleagues at Citizens
Other employees you can reach at citizensbank.com. View company contacts for 16384 employees →
SG
Sandra Golembiewski
Colleague at CitizensNew Kensington, Pennsylvania, United States
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VC
Victoria Carbone
Colleague at CitizensWestwood, Massachusetts, United States
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JC
Jenele Collier
Colleague at CitizensSouthfield, Michigan, United States
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NR
Nastasja Rittling
Colleague at CitizensProvidence, Rhode Island, United States
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SK
Swaran Kaur
Colleague at CitizensUnited States
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KG
Kusum Gautam
Colleague at CitizensMalden, Massachusetts, United States
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JS
Joshua Singleton
Colleague at CitizensAtlanta, Georgia, United States
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ML
Marcey Long
Colleague at CitizensLatrobe, Pennsylvania, United States
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MM
Michael Mcmillen
Colleague at CitizensRiverside, Rhode Island, United States
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SL
Sandy Lalond
Colleague at CitizensPlymouth County, Massachusetts, United States
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Sandra Golembiewski
Colleague at CitizensNew Kensington, Pennsylvania, United States
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VC
Victoria Carbone
Colleague at CitizensWestwood, Massachusetts, United States
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JC
Jenele Collier
Colleague at CitizensSouthfield, Michigan, United States
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NR
Nastasja Rittling
Colleague at CitizensProvidence, Rhode Island, United States
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SK
Swaran Kaur
Colleague at CitizensUnited States
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KG
Kusum Gautam
Colleague at CitizensMalden, Massachusetts, United States
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JS
Joshua Singleton
Colleague at CitizensAtlanta, Georgia, United States
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ML
Marcey Long
Colleague at CitizensLatrobe, Pennsylvania, United States
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MM
Michael Mcmillen
Colleague at CitizensRiverside, Rhode Island, United States
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SL
Sandy Lalond
Colleague at CitizensPlymouth County, Massachusetts, United States
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2 education records
Derek Shanks education
Bachelor Of Business Administration - Bba, Finance
Education record
North Attleboro High School
FAQ
Frequently asked questions about Derek Shanks
Quick answers generated from the profile data available on this page.
What company does Derek Shanks work for?
Derek Shanks works for Citizens.
What is Derek Shanks's role at Citizens?
Derek Shanks is listed as CX Optimization @ Citizens | College Basketball Coach at Citizens.
What is Derek Shanks's email address?
AeroLeads has found 1 work email signal at @citizensbank.com for Derek Shanks at Citizens.
Where is Derek Shanks based?
Derek Shanks is based in Westwood, Massachusetts, United States while working with Citizens.
What companies has Derek Shanks worked for?
Derek Shanks has worked for Citizens, Rhode Island College, University Of Massachusetts Amherst, Siemens Healthineers, and Embrace Prevention Care.
Who are Derek Shanks's colleagues at Citizens?
Derek Shanks's colleagues at Citizens include Sandra Golembiewski, Victoria Carbone, Jenele Collier, Nastasja Rittling, and Swaran Kaur.
How can I contact Derek Shanks?
You can use AeroLeads to view verified contact signals for Derek Shanks at Citizens, including work email, phone, and LinkedIn data when available.
What schools did Derek Shanks attend?
Derek Shanks holds Bachelor Of Business Administration - Bba, Finance from Isenberg School Of Management, Umass Amherst.
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