Executive Vice President Automotive
CurrentNuma uses artificial intelligence to rescue (on average!) 1,400 calls per month in Fixed Operations that languish on hold or go to voicemail purgatory. For most dealerships, these are lost business opportunities when customers get angry and go elsewhere... Numa fixes that, facilitating communication between dealerships and customers.Numa communicates in over 100 languages and makes it easy to work with any customer at any time (24/7). With today's hiring challenges, it's like having an assistant for every advisor (or an extra person in your BDC). With Numa, dealers are seeing a 33% increase in scheduled service appointments, an increase in dollars per RO, and overall improvement in CSI and Service Retention. Big claims? Yes! Reach out and I will show you how we can prove it in your dealership!