Derrick Chew Email & Phone Number

Singapore

• Ranpak is the leading manufacturer of paper solutions for protecting products during shipment. The constant development of materials, systems and total solution concepts have earned Ranpak a reputation as an innovative.
• Manage a team of 5 Ranpak’s Accounts Manager and 13 distributors across South East Asia
• Growing sales revenue from EUR884K to EUR2.2M in 2022, with record sales of EUR3.6M in 2021.
• Identify and expanding new distribution channels in the SEA region by recruiting 5 new distributors between 2020-2021
• Optimizing and improving sales activities in market with the support of data from CRM and weekly reporting from sales team
• Monthly review meetings with key distributors to support them on sales activities in market and review activities and progress, develop strategies together

Kuala Lumpur, Malaysia

• Seek Asia (Jobstreet)Head Of Telesales – May 2018 – current
• Manage the telesales team comprising of 7 Team Managers, 1 Telesales Manager, 49 Accounts Managers, 5 Administrative Support and Leads Generation team covering Singapore market.
• Grew Telesales revenue by +60% YOY in 1st half FY2019
• Increased sales team call productivity by 30%
• Improved and maximized accounts coverage
• Improve sales person total talk time from average 55 minutes to 75 minutes per day YOY

Malaysia

• Establish local supply chain and develop Key Accounts Business in South East Asia
• Establish quality and reliable supply chain in Indonesia for premium brand shoebox packaging project with an annual revenue of USD35 million.
• Successfully developed and acquired business from Key Account Sephora for their E-Commerce packaging box. Estimated revenue of USD0.5 million per year
• Consultative selling approach to understand customer’s need in their packaging supply chain and provide packaging design consultation to customers

Malaysia

• Developed and executed corporate wide strategic sales development for 7 Syspex offices (Penang, KL, Johor, Singapore, Jakarta, Surabaya, Thailand) and to drive sales revenue from SGD20 million towards SGD100 million.
• Implemented Customer Engagement strategies via Google Ads, Email Marketing, E Commerce Platform (Yellowbox.com), Corporate Account Online Ordering Platform, Telesales and Inbound Sales campaign
• Increase sales team productivity and annual sales revenue by 20-30% each year from 2015 - 2017
• Designed and implemented new compensation schemes for sales team to drive growth
• Improved sales planning and pipeline management through Sales Force implementation
• Equipped sales team via training to promote One Source Supply Value Partnership program

Bangkok Metropolitan Area, Thailand

• Established Syspex’s operation in Bangkok, Thailand
• Setup a fully fuctional sales team, technical support organization, administration and accounts team withint 1 year
• Responsible for the P&L management of Penang, Kuala Lumpur and Thailand operations
• Grew the Bangkok business from zero to THB6 million+ per month within 3 years.
• Was promoted to Strategic Development General Manager in 2014

Kuala Lumpur, Malaysia

• Full P&L responsiblity for the Penang and Kuala Lumpur operations
• Expanded new product solutions and penetrated key accounts
• Exceeded and meet all budget expectations consistently

Penang, Malaysia

• From a two persons operation, I grew this organization to a mature, successful and dynamic organization of over twenty people.
• Became top sales performance branch office in Malaysia after 2nd year of operation.
• Staff coaching & recruitment, P&L accountability, cost controls, staff leadership and implementation of business processes.
• Expanded market coverage, product range and technical services

Penang, Malaysia

• The first sales staff to start up Syspex new operation in Penang.
• Developed key accounts in Northen Malaysia, Sabah & Sarawak.
• Packaging automation and material solutions targeted to multinational manufacturing plants in Penang

Penang, Malaysia

• Responsible for Northern Region sales of Offset Printing machines and finishing equipment for printing industries
• Exceeded and achieved yearly budgets assigned.