Derrick Brown Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Process incoming registrations and supplemental documents. This involves creating new accounts and making updates to existing accounts while providing excellent customer service to clients.

Washington, District Of Columbia, United States

Train other support agents, handle escalated cases, answer agent questions as they arise, lead and take point on the explanation of new industry and workplace policies.

Washington, District Of Columbia, United States

Resolve client inquiries and provide necessary account updates. Process various tax documents related to their respective payee/performer accounts.

Washington, District Of Columbia

Support the operations team by onboarding new employees, providing scheduling support by booking appointments and preventing conflicts, making travel arrangements, and anticipating the needs of others in order to ensure a seamless & positive experience. Collaborate with Sales Enablement to create and utilize internal tools, contribute to department-wide communications, and organize, re-format, & update employee bio's and data for their use in project proposals, to ensure the highest quality when pitching for new projects. Help format and design pitch decks as needed.

Washington D.C.

Work with Sr. Account Manager to ensure fulfillment of Air National Guard contract requirements. Maintain and create an office supply inventory system. Manage conference rooms and meeting spaces. Assist IT with helping staff with technical problems. Collaborate with HR for employee engagement projects. Assist payroll and timekeeping.

Washington D.C.

Assisting and directing patrons to appropriate destinations, Serving as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats, Assisting with last minute pre-event needs such set-up, decorating, and finding materials, Ensuring safety of patrons, staff vendors, participants and others on premises, Assisting in controlling unusual circumstances and events during fire, storm, riots and other emergencies, Assisting with crowd control inside and outside of premises, Handling any disturbances or problems that arise during event or at the facility, Resolving problems, address complaints as they arise, work effectively under pressure and produce accurate results

Washington, D.C.

Draft and schedule social media output(Twitter, Facebook, Instagram, and YouTube)Promote activity for artists such as Anna &Elizabeth, Barbara Dane, and Dom FlemonsConducting research for artist photos andensuring copyright protectionManage marketing assigned to Smithsonian social media resulting in album sales, video views, and well attended eventsOrganize artist information including updated contact info.

Vienna, Va

Run Campaigns, Conduct 2nd round interviews, Customer service/Public Relations, Run Road Trips, Manage small groups, Outside marketing and sales, Effectively represent client's brand and image

New Carrollton, Md

Albany, New York Area

Marketing through social media, publicity of events, review artist submissions, research content and venues, help establish and manage online presence.

Herkimer, New York

Organized events and programs, on call 24/7 for student emergencies, oversaw and communicated with residents, building conservation, handled student problems

Herkimer, New York

Created and organized Microsoft Office spreadsheets, helped organize community and college events, sent out invitations and important letters, handled community personal information, posted important information around college campus, handled high priority/confident information and material

Bachelor Of Arts (B.A.), Music Industry

Activities and Societies: Chamber Singers (VOCI), Concert Choir, Gender & Sexuality Alliance, Operetta: The Gondoliers, The Apollo Music.

Associate Of Arts (A.A.), Music Industry, 3.65

Activities and Societies: Honors Program, Phi Theta Kappa Honors Society, Acapella Group, News Team, Residential AssistantGraduated.