Picked parts for store orders, cycle counts on inventory daily , keeping zone stocked and maintained , and stocked incoming inventory.

Currently trained in stow , problem solve, ISS, Non-Con, IOL, and Decant. Currently a learning ambassador for Stow.

Worked multiple positions at the delivery station including Induction (scanning packages and sending down the conveyor), stow (scanning packages and putting them into correct totes for driver deliveries), pick to buff ( put packages coming off conveyor on to correct racks for stow)and splitter (making sure packages going to correct locations on conveyor) . Also worked with the XL packages down stacking pallets ( unwrapping and removing XL package one at a time) with XL packages inducting and stowing for XL deliveries

Answering 60+ calls daily from Gap/Old Navy/Banana Republic employees supporting and mentoring employees with benefits and HR related issues/questions

Trained and took calls in sales, installs and deliveries. Promoted to an offline specialist team that monitors stores deliveries, delays, and inbound emails. Communicated with customers and store to ensure promised delivery occurred

Primary responsibility was maintaining service, upgrading phones and services, and answering general inquiries.

Skilled and trained in 3 campaigns: DirecTv, Choice Hotels, and Starbucks Coffee. Took 60 + calls daily for DirecTv making sales, answering billing and service questions, and upgraded service. For Choice Hotels I took 60 + calls daily regarding hotel reservations and program details. In Starbucks I answered 60 + calls daily, also answered emails and comment cards, took I incident information from stores and customers.