Desmond Smith is a GSS Global Services, Program Manager at Cisco. He possess expertise in project management, program management, certified scrum master csm, pnl management, vendor management and 45 more skills. Colleagues describe him as "Desmond brought a wide-range of technical skills to bear in his role as a Data Services Operations Manager at Cisco. He has great attention to detail and is constantly on the lookout for his customer base. Desmond's people skills make working for him a sheer pleasure. He's always looking for ways to improve business processes, resolve problems, manage issues, handle escalations, and drive the solution with a keen eye on exceeding the customer's requirements and expectations. Desmond is a amazing asset to any team he's assigned, possesses natural leadership skills, has a charismatic engaging personality, and brings much more to the table than can be described here. Even after three years working for Desmond, he continues to surprise me with his depth and breadth of knowledge and skills. Don't miss an opportunity to make Desmond part of your team. Your organization will benefit from his contributions." and "It is my pleasure to recommend Mr. Desmond Smith. Desmond works as an operations manager within my Engineering Enablement function at Cisco Systems—a motivated group of talented engineers creating custom solutions for a diverse set of agile, SaaS solutions teams. Desmond is accountable for the customer care and infrastructure operations of CSTG’s development platforms: internal systems, such as our extensive research lab, and those hosted by partner data centers. Desmond also assists with vendor relations and the management of our consultant workforce. Desmond’s experienced understanding of agile practice and coaching enables him to quickly assemble and lead technical experts on mission critical work. Desmond is reliable, professional, and hard working, and I can always trust that any issue in his care is resolved in an appropriate, timely manner. Desmond would be an asset to any technology organization, and he would serve well as a manager of highly technical teams."