Destiny Green Email & Phone Number

• Assisting with coordinating leaves of absence such as FMLA, CFRA, PDL, Workers' Comp, Military Leaves, etc., for all UCLA Health employees. • Answering the Leave Team’s main intake line assisting both managers and employees, analyzing issues related to Leaves of Absence.• Interacting directly with UCLA Health management and internal HR colleagues (i.e. Benefits, Disability Management, etc.) to provide support and information.• Proactively manage all assigned leave files and assures leaves are up to date at all times.• Processing intermittent leave requests and ensuring employee’s leave statuses are up to date in UCPath.• Facilitating training for the WFA team to assist with answering general LOA calls.• Communicating with employees and supervisors on appropriate leave types and determine leave qualification and eligibility accordingly. • Providing leave of absence consultations, answer questions regarding entitlements and provide information regarding available benefits.

• Supports the nurse recruitment team with posting weekly SRC approved requisitions, routing 100+ applicants, and other miscellaneous tasks.• Gaining a stronger understanding of current HR and recruitment processes by shadowing recruiter’s day to day activities, sitting in on interviews for ambulatory and call center positions, and sitting in on offer letter creation.• Providing recruiters and hiring managers with Administrative support.• Assisting with Recruiter Meet and Greets.

• Helping develop and deliver 3 materials on system integration for Avature, as well as assisting with any troubleshooting system errors.• Gaining a deep understanding of current HR and recruitment processes and becoming a technical subject matter expert for cornerstone.• Using customer service/CICARE skills to address system inquiries from candidates or employees who need assistance.

Vista, California, United States

• Directed the flow of hundreds of jobs and took responsibility for monitoring job statuses, scheduling pre-installation inspections and installations, completed job movement tasks using Salesforce, and managed processes in the branch.• Provided ongoing support for hundreds of job related issues.• Supported operations for two branches and efficient movement of all jobs.

Chico, California, United States

• Registered customer purchases, collected cash, and processed returns, refunds, and exchanges as needed.• Resolved customer issues and answered questions to ensure a positive customer experience.• Maintained a clean environment, organized merchandise displays, as well as taking phone orders and preparing them for pickup and delivery.

Chico, California Area

• Took inventory and maintained records for the entire store, checked in and priced merchandise as required or as directed by the store manager and shift leader.• Engaged customers by greeting them and offering assistance with product and services.• Resolved customer dispute to ensure a positive customer experience.

Vista, California

• Successfully handled the scheduling of over 200-300 customer events such as birthday parties, swim lessons, and fundraisers.• Assisted customers with the purchase of admission tickets and in-park equipment rentals.• Provided customers with courteous, friendly, fast, and efficient service.

Carlsbad, California

• Demonstrated the ability to effectively work in a fast paced and revolving work environment• Assisted customers in-person and over the telephone with questions and sales on merchandise• Effectively resolved customer issues• Put away, stocked and organized shelves with merchandise and correctly recorded product inventory levels