Assisted patients with obtaining appointments, clinic, and provider information, and rescheduling as required.Obtained patient addresses, contact details, insurance information and medical history.Compiled, maintained, and updated patient records according to HIPPA regulations.Answered and directed patient inquiries or complaints to the appropriate medical staff member.Answered busy telephone lines and ensured timely and effective information provision to callers with referrals to physicians or nurses for a callback as needed.Assisted with referral processing and scheduling process.

Provided high level customer service by gaining extensive knowledge of WB’s liquor and wine selection.Processed sales transactions accurately and in a timely fashion.Tasked with ensuring prevention lost methods were followed and executed.Responsible for daily inventory review while displaying strong attention to detail.Conducted weekly wine and liquor tastings for customers.Assisted in posting specials and promotions, checking-in vendors, setting and stocking products.Performed receptionist duties in a sales environment including answering phones, greeting customers and filing.

Provided high-level internal and external customer service through courteous, informed, accessible and professional engagement.Advised and informed students, parents, and staff about available financial aid opportunities, eligibility requirements, the application process, financial literacy, and College resources in person, over the telephone, and through email.Solved and analyzed student matters in a professional manner.Reviewed and assessed eligibility of applications for financial aid; exercised professional judgment to determine whether adjustments should be made.Reviewed documents for accuracy and provided signature approval/disapproval of financial aid documents.

Performed clerical tasks, such as sorting and sending mail.Maintained an inventory of office supplies and ordering new materials as needed.Maintained files.Greeted visitors.Answered phone calls and relaying messages.Ensured the office runs smoothly.Scheduled meetings