Devan Nicolaides Email & Phone Number

United States

Utah, United States

Utah, United States

• Generated member reports, ID cards, and assisted with managing groups in Utah and Texas
• Managed and sent out contracts in a timely manner for new and existing groups to sign
• Assisted with marketing events, open enrollments, and reviewing power point presentations for groups
• Effectively communicated and strengthened relationships with groups; Managed emails from groups
• Reviewed claim and member enrollment status issues; Escalated issues to appropriate account manager

Murray, Utah, United States

• Developed and maintained relationships with medical & dental providers in northern Utah
• Resolved provider’s issues and complaints in a timely manner; Exceed provider’s expectations
• Prepared visit reports, weekly updates, and make weekly visits to providers in my designated region
• Reviewed submitted applications and credentialing documents to ensure they are accurate and complete
• Attended conventions for networking; Make meaningful connections with providers and office staff

Sandy, Utah, United States

• Recruited Utah providers to join the network; Recruited over $200K in revenue the first year
• Developed and maintained relationships with all Utah dental offices via email, phone, and office visits
• Reviewed and submitted all necessary paperwork to credential providers; Verified effective dates
• Accepted escalated calls from Customer Care; Found resolutions on provider issues/complaints
• Assisted team on any urgent projects assigned; including licensing projects

Midvale, Utah

• Assisted patients with dental insurance inquires; Input insurance information into company’s software
• Verified that patient’s insurance was eligible and active; Verified deductibles and copays
• Secured financial commitments from patients; Offered payment plans and financing options
• Scheduled up to 50 appointments and verified over 80 insurances weekly
• Accepted and posted payments to patients accounts; Logged daily cash and credit card deposits

Salt Lake City, Utah

• Assisted customers with products by using company knowledge and product expertise
• Measured and sized nuts and bolts to ensure correct size for client’s projects
• Certified to drive the company truck, deliver orders, and pick up special orders for store
• Delivered product to clients efficiently; Increased average company deliveries from 5 to 10 a day
• Trained 5 new employees and ensured they were experts on the company’s materials

Salt Lake City, Utah

• Recovered abandoned cable equipment for Comcast/Xfinity to recycle and reuse
• Collected abandoned equipment information through email communication with clients
• Accurately entered product and client data into tracking sheet to track company productivity
• Replied to 200 customer emails daily concerning cable equipment and sorted all postal mail
• Rescheduled 50-100 missed pickups and scheduled 25 apartment complex pickups daily

Murray, Utah

• Assisted customers with selecting, styling, and correctly fitting desired clothing
• Assisted customers with specific questions about products, brands, and styles
• Upsold between $50-$100 to current orders and sales to help meet sales goals
• Maintained store cleanliness by sweeping, mopping, and dusting when opening and closing the store
• Promoted Buckle Credit Cards on customer purchases; Sold 25 Buckle Credit Cards throughout season

Sandy, Utah

• Primary caregiver to 16 children for 11-12 hours a day; Maintained upkeep of facility
• Prepared and served 3 meals and 2 snacks to children throughout the day
• Incorporated educational games to promote cognitive learning with preschool children
• Supervised nap times to ensure proper rest and children’s safety when napping
• Prepared children for parents to pick up and assisted children in getting to their vehicles

Bachelors Of Science In Kinesiology, Exercise Sports Science/Nutrition, Graduated

Associate Of Science - As, General Studies, Graduated