Zven CRM, a comprehensive In-house and hosted CRM system catering the next generation requirements of e-Business solutions. It is being designed for businesses seeking low cost, flexible and agile CRM option. zvenCRM is based on the industry wide CRM concept , but in new model, an application consists of one or more services, each representing a distinct business process but all working together to support customer relationship model.Its Features include:Data Maintenance and… Show more Zven CRM, a comprehensive In-house and hosted CRM system catering the next generation requirements of e-Business solutions. It is being designed for businesses seeking low cost, flexible and agile CRM option. zvenCRM is based on the industry wide CRM concept , but in new model, an application consists of one or more services, each representing a distinct business process but all working together to support customer relationship model.Its Features include:Data Maintenance and IntegrationCapabilities to integrate important data from various parts of a business using AttunServ Integration features so that information about customers, sales leads, service request, product information and communication channel information is centralized.Customer Support & ServicesAutomating customer interactions through various channels will address customer requests and complaints quickly and efficiently. zvenCRM featuring full fledge call center to provide assistance to customers with and allow to collect the interaction data. zvenCRM customer service management ensures consistently systematic service levels, response management and smart answer resolutions.Implemented front end using JSP, JavaScript , AJAX and Spring for new modulesCode analysis for fixing the issues within the deadlines.Actively involved in the performance enhancing activityInvolved in Requirement analysis and Development of product from ScratchTechnology UsedWeb Technologies Servlet, Jsp , JavaScript , Ajax,DOJO Tools Eclipse, NetBeans 5.0,VSS,AquadataStudio Operating System Windows XP Database Oracle 10g Frame Work Spring MVC, Springs JDBC,JMS Show less