Deven Pauls Email & Phone Number

St. Louis, Mo, Us

Westlake, Texas, Us

- Acquired essential customer service and interpersonal skills through Schwab’s industry service training program- Provided brokerage and transactional services for clients with retirement, personal, and educational accounts- Resolved complex inquiries and complaints from internal and external customers and upon escalation- Utilized best practices to efficiently determine client’s issues and resolve them using a network of resources- Increased personal trading knowledge by operating and guiding clients through ThinkorSwim and StreetSmart Edge trading software- Gained essential industry knowledge by completing FINRA licensing exams and applying it through customer support

Us

-Led monthly all-group meetings, and bi-weekly leadership meetings-Instituted new marketing plan to overhaul recruitment practices resulting in largest recruitment class-Assisted in developing strategic plan which included, new committee system, implementation of SWOT analysis and developing professional abilities of organization members-Mediated member disagreements, particularly related to allocation of funds-Represented group on various campus-wide committees to advocate for fraternal issues-Communicated regularly with other student organizations, administrative offices, faculty and community members-Recognized as an approachable, fair, professional leader-Generated discussion topics for weekly meetings-Identified and secured speakers for weekly meetings

Us

-Organized brotherhood events and meetings to focus on team and relationship building-Developed family tree groups for members of all ages to meet and bond-Led monthly fraternity-wide events -Connected members with mental health professionals-Increased meeting attendance through positive incentives

Clayton, Mo, Us

-Completed mentored rotations through the Trust and Family Office and the Commercial Lending Bank-Prepared memorandums for loan officers within the Commercial Lending Bank and presented to the bank President for approval -Collaborated on an internship capstone project about student personal finances to be presented to active client base-Used analytical skills to work within XLR8 and Tamarac software to create financial reports for specialty PIRC clients-Created and updated loan spreads for current and prospective loan offers within the Commercial Lending Bank

Fenton, Mo, Us

-Collaborates with operations team members to resolve issues in a timely manner-Resolves and documents situations in thorough fashion-Makes financial decisions based on research and knowledge-Works on the creation and development of individual projects

Chicago, Il, Us

Utility, server and dishwasher for food service industry.

Food server and Team Member

Finance And Corporate Investment, Economics

High School Diploma