Devika Gosavi Email & Phone Number

London Area, United Kingdom

Technical product owner for API integrations, e-commerce & marketplace platform integrations.

Pune, Maharashtra, India

• Led multiple partner projects for Barclay Card Rewards & Digital channels, ensuring effective requirement management, agile maturity enhancement, and successful delivery of new features.
• Defined clear metrics and key performance indicators (KPIs) to measure the success of rewards digital solutions, ensuring alignment with business goals and objectives.
• Gathered, analyzed, and prioritized business and technical requirements from stakeholders, translating them into actionable product backlog
• Collaborated with cross-functional teams to deliver a comprehensive product roadmap aligned with business objectives and customer needs.

Dubai, United Arab Emirates

• Spearheaded Salesforce Sales and Service Cloud implementations for Emaar Group's key business units.
• Salesforce Integration with multiple platforms to create a comprehensive customer 360 experience- Tenfold, Avaya Telephony, Conversocial Social Media platform, FileNet, Oracle, Migration from Qualtrics to QuestionPro.
• Administered and customized Salesforce CRM, managed user profiles, roles, and security settings to ensure data integrity and user access control.
• Conducted requirement gathering, created and maintained product backlog, and monitored project progress.
• Developed comprehensive reports for higher management and stakeholders, and ensured smooth delivery of sprints, stories, and epics.

Dubai, United Arab Emirates

• Collaborated on a Business API project for Barclays card division, focusing on infrastructure upgrades and innovative feature implementations.
• Guided Agile processes through sprint planning, grooming sessions, and fostering team collaboration.
• Led Salesforce Sale Cloud Lightning migration & implementation in Emaar Dubai.

Sydney, Australia

• Business/Functional Requirement Analysis, Functional Solution, Process Designing and Mapping and application configuration and deployment expertise.
• Gathering Requirements from the business clients
• Formulating the Design
• Analysing the business requirement & checking the feasibility in software Application
• Preparing Requirement Traceability Matrix and High Level Solution Design Documents
• Reviewing & Monitoring the Development with the Development Team

Pune Area, India

• Building flexible generic solution for Engagement team
• Analyse the requirements, design and implementation
• End user and technical Product trainings
• Building robust solutions in R&D team

Pune

Developed dynamic websites, web applications, and web services as Microsoft full stack developer.