Devika Gosavi Email & Phone Number

London Area, United Kingdom

Technical product owner for API integrations, e-commerce & marketplace platform integrations.

Pune, Maharashtra, India

• Led multiple partner projects for Barclay Card Rewards & Digital channels, ensuring effective requirement management, agile maturity enhancement, and successful delivery of new features.• Defined clear metrics and key performance indicators (KPIs) to measure the success of rewards digital solutions, ensuring alignment with business goals and objectives.• Gathered, analyzed, and prioritized business and technical requirements from stakeholders, translating them into actionable product backlog• Collaborated with cross-functional teams to deliver a comprehensive product roadmap aligned with business objectives and customer needs.

Dubai, United Arab Emirates

• Spearheaded Salesforce Sales and Service Cloud implementations for Emaar Group's key business units.• Salesforce Integration with multiple platforms to create a comprehensive customer 360 experience- Tenfold, Avaya Telephony, Conversocial Social Media platform, FileNet, Oracle, Migration from Qualtrics to QuestionPro Survey Platform, Drawloop, Docusign.• Administered and customized Salesforce CRM, managed user profiles, roles, and security settings to ensure data integrity and user access control.• Conducted requirement gathering, created and maintained product backlog, and monitored project progress.• Developed comprehensive reports for higher management and stakeholders, and ensured smooth delivery of sprints, stories, and epics.

Dubai, United Arab Emirates

• Collaborated on a Business API project for Barclays card division, focusing on infrastructure upgrades and innovative feature implementations.• Guided Agile processes through sprint planning, grooming sessions, and fostering team collaboration.• Led Salesforce Sale Cloud Lightning migration & implementation in Emaar Dubai.

Sydney, Australia

• Business/Functional Requirement Analysis, Functional Solution, Process Designing and Mapping and application configuration and deployment expertise.• Gathering Requirements from the business clients• Formulating the Design• Analysing the business requirement & checking the feasibility in software Application• Preparing Requirement Traceability Matrix and High Level Solution Design Documents• Reviewing & Monitoring the Development with the Development Team• Providing the UAT Demo to the clients.• Creating Deployment check list for the Environment Management team for the production roll out• Work on Requirement gathering, Application Design and providing Solutions to problems, Perform code reviews, etc..• Lead developer working with small team to handle end to end implementation of software projects.• Analysed new business opportunities and requirements and translated them into product-specific designs and detailed Requirement Documents.

Pune Area, India

• Building flexible generic solution for Engagement team• Analyse the requirements, design and implementation• End user and technical Product trainings • Building robust solutions in R&D team

Pune

Developed dynamic websites, web applications, and web services as Microsoft full stack developer.