Devi Kinanti Putri Email & Phone Number

Remote

Achievements:- Cold-called 50+ potential clients on a daily basis, with a closing rate of 25%- Sent 60+ cold emails on a daily basis, managing to set up a product demo with 5% of the recipients- Closed at least one deal of sale (s) monthly even during the pandemic- Hit sales KPIs for the past months (December 2021- May 2022)

Bali, Indonesia

Achievements:- Archived KPI room night target of 450 room nights in December - Created monthly campaign promotions for properties in Bali and the vicinity area and increased offline room nights by 28% MTD - Accomplished 90% on every promotional campaigns participation

Denpasar Area, Bali, Indonesia

Working at Expedia is a life-changing experience. I learned to be a fast learner to be able to keep up with its dynamic organization and business structure. My roles at Expedia include the following description:- Maintaining 80 key account hotels in the assigned market (Denpasar) by maximizing incremental revenue from Expedia Group.- Developing and sustaining strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, market trends update, marketing opportunities).- Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on the Expedia sites to maximize customer conversion.- Assist hotel partners to improve the marketing, distribution potential from partner participation in the Expedia marketplace, and maintaining strong partner relations with a positive attitude and outgoing nature.- Represent Expedia in the local market, build Expedia’s company profile with key local influencers (e.g. tourism bureau, hotel association, etc.), and provide expertise to the local industry.Achievements:- Key account management of the top-value 80 hotels portfolio in Indonesia region's key market of Denpasar with $1.2M account value. - Improved product margin of key account hotels by 15% through the market and competitor trends assessment on monthly strategy reviews to hotel executives.- Generated revenue uplift of the Santika Group strategic account in Indonesia region by 15% through HQ collaboration that was resulted in the workflow improvement.- Succeeded to optimize the competitiveness and conversion rate by 5% above the target of a portfolio of 500 hotels in the assigned market on Expedia Group sites.- Achieved 90% on every promotional campaigns participation- My team won 10 monthly awards within APAC, 1 Star award (quarterly) within Indonesia and 2 annual awards various field, from revenue to performance metrics awards

Denpasar Area, Bali, Indonesia

Bali Gatra hired me as their Sales and Marketing Executive freelance to cover the following roles:- Creating marketing promotions for Bali Gatra including post a feed on Instagram, its story, and Facebook once a day- Modifying its website content to be more appealing and attractive- To be the main contact between customers and the ownerAchievements:- Increased website conversion from 0.01% to 2%- Established and maintained better engagement with customers- Increased product sales and awareness through social media- Built better exposure of the company's presence online- Drived more traffic to company's website

Barcelona Area, Spain

Working at Top Doctors, I have learnt to improve my customer service skills, communication skills, flexibility and presistence.My main responsibilities in Top Doctors, as follows:- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails to doctors in the United Kingdom, mainly in the area of London and Manchester.- Understand customer needs and requirements.- Close sales Kpis and achieve quarterly quotas - (300 cold calls and follow ups weekly)- Research accounts, identify key players and generate interest- Maintain and expand Top Doctor's database of prospects within your assigned territory- Team with channel partners to build pipeline and close deals

Deventer, The Netherlands

My background covers a variety of food establishment types ranging from casual to luxury settings. Working in the food and beverage industry has also allowed me to broaden and deepen my knowledge of alcohol and non-alcohol beverages, strengthen my guest relationship skills and develop a strong teamwork mentality. My natural flexibility and inherent patience afford me the ability to operate in unpredictable and continuously changing conditions

Avilés, Principado De Asturias, España

I was a subtitute teacher for Pop English. I taught English for intermediate and upper intermediate students.The class was quite small but it was very interactive and open for any topics of discussion. I applied different teaching technique and activities aiming to get students thinking, communicating and working together. Through my teaching experiences, I developed expertise in imparting lessons to class in an efficient manner. Mainly, I am well-versed in:● Planning, preparing and delivering lessons● Developing lesson plans and preparing the classroom for activities● Instructing and monitoring students and evaluating their performance● Engaging students using modern teaching strategies● Grading tests and assignments, and providing feedback on students’ work

Bangkok Metropolitan Area, Thailand

I worked at Asian Trails Bangkok as MICE & Sales Executive as a part of my internship. My expertise lies in searching, coordinating, and securing arrangements including transport, accommodation, insurance, meals, rental cars, and local guides for groups while serving as a key resource for travelers with questions or unexpected issues. My previous professional experience has taught me to become an expert in preparing tailor-made travel itineraries, proposal and quotations for groups ranging from 10 to 300 people by offering the best pricing and route personalized by client’s preference and wish, as well as, establishing solid relationships with vendors and customers, and facilitating marketing and promotional efforts to maximize profits and customer satisfaction

Barcelona Area, Spain

My background includes providing front desk support and operational assistance for fast-paced reception areas. From greeting customers and accepting deliveries to handling paperwork and processing payments. Backed by my superior communication and multitasking capabilities, I excel at providing excellent project coordination and reception management while driving optimal front office efficiency and productivity.

Barcelona Area, Spain

I had big responsibilities working as a Chef de rang at Enoteca, a two-Michelin star restaurant as a part of my internship. Ranging from taking bookings and reservations to hosting and welcome guests at the restaurant´s door. I also give informed, knowledgeable answers to guest inquiries, give out menus, explain dishes and key ingredients, take orders, serve food and drinks, ensure efficient and friendly communication with kitchen and bar, take payments and hold and develop a high knowledge in the use of the till system. I always maintain a tidy and clean work area, be responsible for my section of the restaurant and ensure the front of house service standards are maintained at the highest levels.

Twello, The Netherlands

I worked in Swinckles in Twello as an Assistant Restaurant Manager shadowing the restaurant manager in order to have better knowledge of how the restaurant industry works. This precious working experience was a part of my academic internship.

Amsterdam Area, Netherlands

Prepare tables by setting up linens, silverware and glassesGreet and escort customers to their tablesPresent menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)Recommend wine pairingInform customers about the day’s specialsOffer menu recommendations upon requestUp-sell additional products when appropriateTake accurate food and drinks orders, using a POS ordering software, order slips or by memorizationCommunicate order details to the Kitchen StaffServe food and drink ordersCarry dirty plates, glasses and silverware to kitchen for cleaningDeliver checks and collect bill paymentsProvide excellent customer service to guests

Surabaya Area, East Java, Indonesia

P.T Dynamic Engineering is a family-owned middle size company specialize in mechanical and industrial engineering. At that moment, there were 50-70 staffs working in the company. My tasks include, as follow:- Answer and direct phone calls- Organize and schedule appointments- Plan meetings and take detailed minutes- Write and distribute email, correspondence memos, letters, faxes and forms- Assist in the preparation of regularly scheduled reports- Develop and maintain a filing system- Organizing and scheduling appointments with admin software- Planning meetings and taking detailed minutes- Update and maintain office policies and procedures- Order office supplies and research new deals and suppliers- Maintain contact lists- Manage all travel requests and credit card payments for hotels, flights, car rentals bookings, etc.- Submit and reconcile expense reports- Provide general support to visitors- Act as the point of contact for internal and external clients- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Bachelor Of Business Administration - Bba, Tourism And Travel Services Management, 8

Propedeuse In International Business, International Business, 7.5

I obtained propedeuse in International Business Management with an average 7.5 within one year.