Devin Moore Email & Phone Number

Austin, Texas Area

Austin, Texas

Austin, Texas Area

• Provide expertise, direct management of data, and support for the Compass21 Claims Engine (C21), Long Term Care Claims Management System (CMS), and Medically Needy (MedNeedy) production systems.
• Plan and prepare of a variety of documents by organizing, critically examining, and interpreting scientific and statistical data.
• Responsible for responding to production alerts and resolving system issues
• Applies procedures to ensure accuracy of output and adopts continuous improvement approach.
• Creates, reviews, approves, and maintains all of the Standard Operating Procedures (SOPs) that are used for the production environments to support the Application Maintenance & Operations (AMO), Base Enhancement Team.

Austin, Texas Area

• Incorporate skills which support the programming, management and maintenance services required to implement and support new installations or maintain and improve existing legacy systems for clients
• Build and extend professional, technical and management skills in all areas
• Responsible for coding and testing systems using case tools such as CA Gen
• Year and a half of knowledge in Tandem, Lower Environments, Service Request Processes and CA Gen
• Work on real time queries which help operations continue daily tasks and conduct meetings based on results
• Perform and participate in monthly On-Call rotation

Austin, Texas Area

• Perform detailed project planning (deliverables, efforts, timeframe, project review and control) taking into consideration issues, complexity, people involved and integration with other systems and projects).
• Use efficiently processes, methodologies and project management tools; produce management information for control.
• Organize, manage and control all human, technological resources for project delivery; propose all needed deliverables to satisfy business objectives, priorities and agreed agreements.
• Perform risk management and impact analysis.
• Realize the project as per expected results and agreements.
• Evaluate results, benefits and the quality of the service

Austin, Texas Area

• Working with product planners and owners to establish measurable performance goals which meet market requirements
• Designing and implementing workloads reflecting actual client usage patterns
• Request measurements and do analysis to verify that products performance goal were meet
• Work closely with development on design and implementation enhancements and made tuning recommendations to improve software performance
• Develop and provide capacity planning and investigation guidance and tools to Sales and Support

Dallas/Fort Worth Area

Defines solutions and architectures to address client business requirements and technical needs. Works in levels of abstraction, applying industry knowledge and leveraging appropriate technology information. Develops, tests, and presents client solutions, which may involve various technologies, services, and architectural styles and domains.

Columbia, South Carolina Area

• Identified and resolved system related problems using Edifecs and Foresight
• Created, modified and validated healthcare data for 4010 to 5010 conversions
• Documented problems and assisted in their resolution
• Prepared and reviewed test data for system changes
• Gathered statistics for reporting
• Prepared written reports and analysis, including recommendations

• Served as a resourceful and positive facilitator to residents and visitors of various apartment buildings in the university community
• Accountable for residential and visitor education, policy enforcement, on-call rotation, and support of resident’s needs
• Assisted in shaping and responsible for maintaining positive residential communities
• Served as a role model to the residents and visitors of the university community
• Installed, configured and provided technical support to residents when needed
• Provided assistance and training on PC hardware and software equipment when requested

Bachelor Of Science (Bs), Computer Science

Bachelor Of Science (B.S.), Computer Science