Devin Sutton Email & Phone Number

Orange County, California Area

Greater Seattle Area

Leadership:Oversaw high volume kitchen serving varied Asian cuisine. Planning & Problem Solving:Achieve operational objectives by contributing to strategic plans, instituting standards, resolving problems, and implementing improvements. Plan and implement new menus and recipes by consulting with chefs and estimating food costs and profits. Operations & Process Improvement:Reorganized ordering, storage and food handling procedures to improve operations efficiency. Streamline onboarding process and developed training plan, preparing employees for optimal job performance.Reduced on-hand inventory 10%, decreasing waste by streamlining ordering process, creating ordering guides, and reorganizing storage areas.Budgeting:Meet restaurant financial objectives by forecasting requirements, preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective actions.Training:Trained staff on food preparation techniques and safety policies.

Mammoth Lakes, Ca

Leadership:Directed daily operations of high-volume reservations call center. Trained, coached, and managed team, monitoring calls to analyze and develop performance. Project Management:Created process to manage and update documents with centralized wiki on company SharePoint pages allowing company wide access.Spearheaded transition of contact center to new, web-based application with hardware & software installation and troubleshooting.Software Testing:Tested software and website for bugs and usability. Data Analysis & Reporting:Implemented production levels and operational goals by analyzing data and preparing monthly performance reports for employees and department.