Store Manager July ‘18- Present Co-manager Aug '14- June '15, October '15- July ‘18Full Time Sales Lead Aug'13- Aug '14Part Time Sales Lead Feb '11- Aug '13Sales Associate Oct '10- Jan '11Proactive and devoted co-manager adept at collaborating closely with the store manager and assuming responsibilities of managing daily activities, directing operations and supervising staff in order to drive positive results to plan and last year. Analyze and communicate business results and trends, and formulate successful strategies to deliver increases across key metrics (conversion, average dollar sale, and units per transaction). Plan and manage the execution of floorset to standard, ensuring key merchandise categories are positioned appropriately. Effectively prioritize merchandise placement as the collections sell down in order to drive top line sales. Coach associates around the execution of visual standards.Continuously look at the store through the customers’ eyes and provide feedback to the team. Ensuring that each customer receives the same exceptional brand experience. Observe the behaviors of the Sales Leadership Team and Sales Associates and lead discussions around observed behaviors.

Achieve personal and store sales goals.Provide staff supervision and guidance, complying with all company policies, procedures and directives. Ensure the highest level of customer service standards are maintained at all times.Develop lasting client relationships.

Greeted customersProvided an exceptional customer experience through one-on-one personal sellingIncreased units per transaction through add on sales

Provided assistance to departments including: Accounts Receivable, Purchasing, Building Management, and ReceptionCreated a tenant manual to be distributed to all new tenants of the buildingData Entry Maintained contact with vendorsOpened and distributed mail to staffHandled a multi-line phone system, transferring calls to approximately 20 extentions