Oversee marketing strategy and initiate sessions for new development projects, create plans, schedule, budget and team responsibilities. Identify and document project results and effectiveness, standardized practices, and areas for improvement. Coordinate schedules, meetings, agendas for projects and monitor progress.

Managed and organized gift shop, increasing merchandise sales to $6,000 in 10 months. Collaborated with restaurant management in scheduling staff shifts and facilitated communication with customers to increase number of return customers.

Managed social media accounts to highlight the Master’s in Management program, increasing engagement 15% with approximately 20% increase in likes and shares.

Analyzed key performance indicators in practice and developed new values-based key performance indicators by establishing revised guidelines and involvement policies to be enacted by the company. Facilitated communication with employees including employee resource networks to ensure individual collective growth, resulting in 23% increase in response time and 35% increase in perceived effective work.

Resolved technical problems, managed reservation software 40+ hours a week, updated and coordinated social media presence to generate a higher customer intake.

Analyzed probability, technicalities, and course action of providing medical equipment and hospitals in three developing countries and global personnel teams.

Communicated with Medicaid and Medicare to update the status of clients in relation to their healthcare, corrected any misunderstandings or errors in in client's files.