Devon Jones Email & Phone Number

Richmond, VA, US

Richmond, Virginia, United States

CallMiner is the global leader in conversation intelligence to drive better customer experience, operational efficiency and business improvement.Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret.

Avaamo is a deep-learning software company that specializes in conversational interfaces to solve specific, high impact problems in the enterprise. Avaamo has developed fundamental AI technology across a broad area of neural networks, speech synthesis and deep learning to make conversational computing for the enterprise a reality.

Richmond, Virginia, United States

Lightico’s mission is to empower businesses to create streamlined experiences in the last mile of the customer journey, where customers want to get things done, now.In my role at Lightico I managed numerous small, mid-level, and enterprise level clients across the US to assist them in the implementation and the day-today operations of the Lightico.

Richmond, Virginia, United States

Elephant Insurance is a customer-centric direct insurer headquartered in Richmond, Virginia. Founded in 2009, Elephant is a subsidiary of Admiral Group plc, a FTSE 100 company and one of the U.K.’s leading insurers with a presence in eight countries and over 6 million customers worldwide.

Richmond, VA

LivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the company's enterprise-class platform, empowers consumers to stop wasting time on hold with 1-800 numbers and, instead, message their favorite brands just as they do with friends and family. In my role as Campaign Manager, it is my responsibility to oversee the.

In my role as Assistant Category Manager, I was responsible for the management of over 1300 products in the PC peripheral category. This included forecasting sales, revenue, and margin rates based on previous sales trends. I was responsible for collaborating with product vendors to establish promotions and rebates to improve brand market share on the.

In my role as Inventory Analyst, I forecasted sales and was responsible for maintaining appropriate inventory levels at the warehouse and stores levels based on sales demand, promotional events, and market trends. I collaborated with space-planning teams to ensure the accuracy of planograms and that product lifecycles were managed appropriately. I managed.

In my role as Floor Manager I was responsible for a group of 20 sales and customer service phone associates. I provided them guidance and insight to proper sales and customer service techniques. I developed scripting to keep customers engaged and maximize sales. I also developed and managed the Profit & Loss reporting across all accounts.

Petersburg, Virginia