Hi, I’m Devon McDermott, a results-driven professional with a diverse background in customer service, operations, and team management. With nearly six years of experience at Home Depot, I’ve honed my skills across various roles, from working and supervising in Merchandising to my current role in Flooring, and developed expertise in team leadership, problem-solving, and customer service. Prior to Home Depot, I built my leadership foundation in the restaurant industry, where I started as a Busser, worked my way up to Manager, and learned the value of adaptability and high-quality customer interaction in a fast-paced environment.I also spent two years as a Brand Ambassador for Essentia Water, where I developed strong communication, sales, and promotional skills, connecting with consumers and expanding the brand’s visibility.Alongside my career journey, I've had a lifelong passion for technology and computers, which led me to pursue a career in Cybersecurity. With an interest that began in 2008, I’ve developed extensive hands-on experience troubleshooting hardware and software across Windows, Mac, and Linux environments. I earned my CompTIA Cybersecurity certification in April 2024 and am eager to leverage my technical skills in a cybersecurity role.I am a self-starter with excellent attention to detail, a passion for problem-solving, and a commitment to continuous learning. My skills include troubleshooting, hardware maintenance, software installation, team management, and time management. I bring strong analytical, communicative, and leadership skills to every project, thriving in both team environments and independent tasks. As I transition into cybersecurity, I’m looking to apply my expertise in technology, problem-solving, and customer service to protect and support organizations in the digital age.Feel free to connect—I’m always open to networking with like-minded professionals and learning more about new opportunities in the cybersecurity field.
