Devon Wright Email & Phone Number

Wellington, Wellington Region, New Zealand

Wellington, Wellington Region, New Zealand

My role of a Service Desk Analyst is to provide front-line support, guidance, and advice in relation to IT systems to the Ministry staff nation-wide. We are the face and central point of the IT department and provide a central contact for a range of complex incidents, requests and problems that require a strong knowledge and understanding for resolution.Listed below are the many specific roles I have held thus far in addition to service desk activities and troubleshooting:Device Management / HardwarePrint ManagementFile shareAzure and M365Acting Team Manager

Wellington, Wellington Region, New Zealand

To help give some time and energy to the start and development of a technology focus career I decided to move to Olive as a Head Barista. Here I was able to hone my craft into coffee as well s provide trainings to new and seasoned staff.My responsibilities covered:• Ensure customer service is maintained at a high level• Provide basic repair and maintenance to the Coffee Machine, Grinder andother tools.• Manage other Baristas in terms of breaks, cover, and evolve practices.• Resolve any and all complaints or disputes with staff orcustomers• Train new staff to a point of strong understanding in Olive’s coffeestandards as well as other duties to support the restaurant

Wellington, Wellington Region, New Zealand

Duty ManagerSpruce Goose, Wellington• Ensure customer service is maintained at a high level• Ensure Health, Safety and Liquor Licensing regulations arefollowed• Plan and execute Rosters and Breaks• Resolve any and all complaints or disputes with staff orcustomers• Train new staff in all or few roles of restaurant and inpractices.

Wellington & Wairarapa, New Zealand

Hamilton

I am responsible for delivering high quality customer service, preparing and serving of hot and cold beverages in a busy environment. In busy times of the day I could be serving around 100 drinks an hour with a two/three person team. I have also obtained my Barista Qualification with McCafe which is proof I commit to a high standard of knowledge and quality of served beverages. Key Responsibilities: 1. Serve customers in a professional manner 2. Create various hot and cold drinks with high quality 3. Keep calm and collected under high stress rushes 4. Open the cafe in the mornings and close at nights (Which is preparing the food and overall cafe for the day ahead) 5. Maintain a clean cafe over the course of the day using CAYG (Clean As You Go) 6. Train new crew members in the steps of making a great coffee all while making them feel comfortable in a busy environment 7. Interact with customers on a personal level to develop long lasting connections Customer feedback Paul Sloan - 027-5906-000 - ​ sloanfamily@xtra.co.nz “I have found Devon to be a great young man, he greets customers with a lovely smile. He is always well presented, polite and helpful in all his duties. I believe Devon has a great future ahead of him, with his natural attributes, and wish him all the best. I recommend Devon to all future employers.”

Waikato, New Zealand

Description:My position within the AIESEC in Waikato branch of AIESEC in New Zealand makes me responsible for the experience of our members, the success of AIESEC in Waikato, and the sucess of AIESEC in New Zealand. I ensure that all members are highly motivated, learning and developing their skills through weekly tracking of performance, hosting leadership seminars and holding regular informal activities, planning and executing strategies, and looking after two teams. Key Responsibilities:1. Working with two seperate teams to ensure the delivery of high quality standards and development to our members.2. Organising, Collection and Tracking of member Feedback & Personal Goals3. Tracking overall Local Committee team goals and progress.4. Planning and Execution of strategies to suit individual members needs to reach collected goals.5. Planning and Executing of marketing strategies to sell our AIESEC products

Waikato, New Zealand

Description: My position within the AIESEC in Waikato branch of AIESEC in New Zealand makes me responsible for the experience of our members. I ensure that all members are highly motivated, learning and developing their skills through weekly tracking of performance, hosting leadership seminars and holding regular informal activities. Most importantly I overlook strategies to develop, appraise and reward members while working alongside the Director of Talent Management of AIESEC in Waikato.Key Responsibilities:1. Working with my team to ensure the delivery of high quality standards to our members.2. Organising, Collection and Tracking of member Feedback & Personal Goals3. Tracking overall team goals and progress.4. Planning and Execution of strategies to suit individual members needs to reach collected goals.

Hamilton, 5 Cross Roads

Description:The primary mission of all Crew Members is to ensure customer satisfaction by performing various tasks within McDonald's restaurants including preparation, production, cleaning and counter service in according to McDonald’s standards.Key Responsibilities: - Working independently and with a team. - Making sure all orders are created quickly in a high stress environment. - Ensuring stock levels are high and rotated regularly keeping food fresh and available. - Training new members informally. - Keeping stations clean and organised. - Understanding all roles to the highest amount.Key Skills: - High level of interpersonal skills. - Dedicated sense of service to restaurant. - Flexible approach to everyday. - Demonstrate high level of team work. - Meticulous with an eye for detail - Consistently motivated and efficient.

Tauranga

Description:From my volunteering as a Peer Mentor for a class of student at the Tauranga Primary School I got the recommendation that I should be a part-time caregiver of one of the students because I impacted him enormously. Weekly I would commit to making this child's life just that much better through teaching and developing their life skills when dealing with friends, family and school. I would also spend more time to just be an overall role-model in their life for years to come.

Bachelor’S Degree, Computer Science

Specialising in Artificial Intelligence while aiming to complete my degree with a minimum overall grade A-.

Bachelor'S Degree, Computer Science

A single semester of study doing an Overseas Exchange