Devon Cavic Email & Phone Number

Eau Claire, Wi, Us

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Melbourne, Victoria, Australia & Minneapolis, Minnesota, Usa

• Implemented and maintained the sole customer service email that allowed customers to report issues, ask questions and make inquiries. Provided exceptional customer service to ensure customer happiness and retention• Planned and executed the first successful US launch and continued communication post launch as the liaison between the US customer and the Australian development team• Collaborated with sales, implementation and development teams to keep launches on track• Created, optimized and documented work arounds to bridge gaps in analytics while software was in developmentFresho is a food technology startup app based in Melbourne, Australia. During my time there they expanded nationally across all of Australia and internationally into the US and the UK. My last 15 months I operated remotely out of the United States office and successfully managed communication across various time zones. As typical in start ups it was a fast paced environment that required all employees to have a hand in every area which led to a wide variety of experiences.

Melbourne, Victoria, Australia

• Collected customer data and created accounts for clients and users to allow them to utilize paid features• Analyzed data to create internal and external reports• Managed, trained and distributed tasks to new local employees and a remote team in the Philippines• Quickly and accurately entered invoice data into the database to benefit customers and usersMy first week with Fresho I showed the Co-Owners that my work ethic would be an asset. As the basic data entry jobs were automated I took on whatever needed to be done. When working in the Melbourne office I was known for boosting internal happiness of the staff - my passion was to create and promote great moral while getting the job done. I take great pride in making everyone feel appreciated during work hours.

Burnsville, Mn

•Design product sheets for the showroom and vinyl wraps for company vans using company branding standards•Advised the overhaul of the company website, wrote copy and found appropriate images for pages•Created interactive PDF’s for technicians to fill out on tablets in the field and remotely send to the office•Conceptualized and executed a plan to turn physical files from 30 years of business into cloud files and promote the use of cloud files in the futureSLH Home Systems has an active working environment which requires extremely successful multi-tasking in order to be successful in this position. I excelled in this position and operated as an interim admin assistant while the company looked to fill the permanent role. I was hired for this position and the employer knew that I was openly preparing to travel internationally.

Bs, Graphic Communications Management

The Graphic Communications Management degree is a fusion of business and communication. It focuses on management techniques, variable.

Visual Communication Design