Devin R. Email & Phone Number

Crafting experiences for Microsoft Fabric

Chicago, Illinois, United States

• Conceptualized a revamped experience for customers to provide their personal shopping and account preferences• Built a solution for our customers to manage their privacy preferences; including data deletion requests• Drove research efforts to determine solutions to reduce friction and promote awareness of the ability to book services online with Groupon• Audited our validation and error system design; created solutions to unify any discrepancies• Assisted with onboarding new hires for the team; involved setting up system access and providing detailed actions for getting team members up to speed

Greater Chicago Area

Greater Chicago Area

Part-time apprenticeship held in conjunction whilst working as Instructional Designer• Collaborate with product designers and project teams to create iterative test plans• Assist with field research and unmoderated usability testing• Participate in brainstorming and concept sessions

Greater Chicago Area

•Craft instructor-led and web-based training solutions for customer service, merchant service, and editorial teams•Utilize project management skills to lead medium to large-scale content development projects•Conduct train-the-trainer sessions with training delivery personnel​​•Consult with project owners to determine the needs of the business for training development

Greater Chicago Area

•Designed and developed training content, programs, and curriculums for the company’s sales force and administrative roles that emphasize case-based learning and interactive educational methodologies•Applied instructional design principles to a variety of educational formats, such as blended learning and mobile technologies•Recommended new instructional and/or performance strategies based on training needs analysis•Provided QA support for Cornerstone LMS

Greater Chicago Area

• Assessed, designed, developed, and evaluated templates, training modules, and animations for online, instructor-led, blended, and mobile learning solutions• Consulted with SMEs to identify instructional content, create learning plans, project timelines, and perform analysis• Worked with various clients to identify target audiences, outline project scope, and establish technical specifications• Provided troubleshooting and testing support for quality assurance of courses and performance within LMSClients: World Bank Group, American Academy of Ophthalmology (AAO), Association for Talent Development (ATD), CFM Partners, Digital Ignite, Creative Associates, Change Fusion, Savant Learning

Greater Chicago Area

• Developed online training content for employees of independent grocery stores• Assisted in updating and converting past eLearning modules with Articulate Storyline 2• Consulted with SMEs to pinpoint learning content and production timelines• Implemented SCORM-compliant eLearning content on Docebo LMS• Experience with Captivate, Flash, Photoshop. Familiarity with TIN CAN API.

Madison, Wisconsin Area

Fact-check and proofread 12 to 15 articles each month for publication; prepare and send writing contracts. Assist with magazine’s content management via Rivista. Pitch, research, and write 3 to 4 stories each month. Assist the editors with "Best of Madison" database and story. Regularly attend and cover magazine-sponsored and local events on Twitter, Vine, Instagram, and Facebook. Maintain website's dining guide.

• Contributed articles to website’s popular culture and technology sections—garnered over 74,000 unique views in one month• Utilized SEO tools to increase the amount of page reads

Master Of Science - Ms, Human-Computer Interaction, 3.9

Activities and Societies: Upsilon Pi Epsilon (UPE), XD RoundtableGraduated with distinction

Mobile Application Design & Development

Bachelor'S Degree, Anthropology

Activities and Societies: Scarlet & Black Newspaper, Student Staff, Grinnell College Radio (KDIC 88.5 FM)

Semester Abroad, Anthropology, Media Studies