Devyani Baghel Email & Phone Number

Vancouver, British Columbia, Canada

1. Manage and support territory and accounts, including account planning, sales forecasting and facilitating organizational alignment in cross-functional virtual teams2. Understand customers’ business and solution requirements to ensure satisfaction with our solutions3. Identify business trends and leverage strengths of the sales team to create a differentiated offering while positioning ourselves to capture business4. Grow the territory or account base to attain financial objectives5. Carry quota for the entire Boomi suite of products and drive revenue growth within the existing customer base.

India

1. Support product sales as a technical and domain expert of a client-facing sales team2. Responsible for solutioning and developing solutions and organizing, planning, creating & delivering compelling proof of concepts and demonstrations3. Keeping abreast of market trends and products & competitor landscapes4. Ensuring solutions stated in the Statement of Work is best practice and in line with client requirements5. Organizing and managing all phases of the project to ensure on-time completion6. Provide feedback to product management about product enhancements that can address customer needs and guide additional value7. Liaising with Product Managers to provide feedback from clients about product requirements8. Keeping abreast of market trends and products & competitor landscapes9. Deliver effective presentations and demos to potential clients that highlight the benefits of company's products and services

Bangalore Urban, Karnataka, India

As the Solution consultant, my role includes collaborating with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers. I am also responsible for coordinating with various sales personnel, identifying the needs of clients, discussing how the equipment and devices can help attain business goals, and answering any inquiries about the subject.Principal Accountabilities:Works with the sales team/AM team and engages with the customers to create solutions which fit customer expectations.Essential functions include:1. Solutioning2. Focus your efforts in helping Artificial Intelligence and Machine learning solution sales to enterprise clients3. Develop POC’s during early sales cycle4. Research5. Ability to research govt portals, weather data and other agri related portals to articulate the problem statement or define the problem statement6. Provide supporting data for solution or for POC7. Documentations8. Design, write, format, edit, and proofread documents for online and hardcopy delivery (Proposals, Concept notes and other sales documents)9. Ensure documents are of high quality and conform to company style10. Respond promptly to requests for documents to support sales effortsDemonstrations: Demonstrate the solution created to wide range of audiences

Bengaluru, Karnataka, India

- Own all client-facing technical pre-sales and immediate post-sale deployment activities - Educate customers about the industry, technical and product knowledge through presentations - Partner with sales account executives and channel partners in technical account planning and customer visits to drive sales- Accelerating Customer deployment through use of implementation templates, defining & executing a tight delivery process- Understand & shape customer requirements that maximize customer value using product configuration on the Platform.- Build consensus with the service delivery team on the customer deliverables.- Balance "customer satisfaction" & "user delight" metrics with "time go-live and deliver" and showcase quality customer testimonials- Onboard & enable capabilities to channel partners and sales team PAN India

Bengaluru, Karnataka, India

Shanghai, China

Hyderabad Area, India

• Create best capacity plans for business by managing trade-offs between Customer Experience/Service Levels, Employee Experience, and Cost Effectiveness.· Develop and improve multiple forecasting models using data analysis and statistical tools.· Mitigate capacity risks by managing dependencies across multiple operating units. Clearly communicate dependencies and manage/track exceptions.· Participate in wider customer service projects and initiatives. He/she will own providing optimal CS solutions for upcoming initiatives.· Coordinate with Operations, Capacity Planning and Finance teams across the global CS team to analyze historical data and forecast demand. Manage the analyses of daily, weekly, and monthly reporting of contact center performance via Key Performance Indicators.· Support local site management to optimize staffing requirements. Manage SLA through Phone/Email routing and monitoring systems and provide recommended workflow options and directives to maintain acceptable SLA.· Fully leverage existing technology, including global standardization of reporting.· Display excellent written communication skills with an ability to transform data points into written explanations and is comfortable with a narrative style of business presentations.· Carry out supervisory responsibilities in accordance with Amazon's policies and procedures. Additional responsibilities include interviewing, training and motivating employees; planning, assigning and directing work; rewarding and disciplining employees; and effective conflict resolution.· Effectively partner and build productive working relationships with direct reports, peers, leadership, and other departments.· Manage the career growth and development of the CS team by driving focus on Amazon's Core Values. Play a critical role in building analytical depth by providing guidance and mentorship to all levels of leadership within their organizational units, as well as serving as a role model for these skills.

Mumbai, Maharashtra, India

Acted as a President of Student Council

Thane, Maharashtra, India