Consultant | Bpr Specialist
Current
Aug 2024 - Present
AeroLeads people directory · profile
David Friede Email & Phone Number
Helping organisations improve their project and service delivery capability to achieve their strategic objectives.
at
VicTrack
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Helping organisations improve their project and service delivery capability to achieve their strategic objectives.
Location
Melbourne, Victoria, Australia
Company size
Who is David Friede? Overview
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Quick answer
David Friede is listed as Helping organisations improve their project and service delivery capability to achieve their strategic objectives. at VicTrack, a company with 389 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for David Friede.
David Friede previously worked as Consultant | BPR Specialist at Victrack and Consultant | Program Manager at More. David Friede holds Beng, Electrical & Electronic Engineering (Computer Systems) from Swinburne University Of Technology.
Company email context
Email format at VicTrack
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VicTrack
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Profile bio
About David Friede
A senior leader in Program Management, Project Delivery and Operations with over 25 years’ experience in delivering ICT, Telecommunications and Digital Transformation projects that improve business operations and streamline costs. Experienced in leading stakeholders and vendors in cross-functional environments to increase project performance and customer experience for large national corporate and enterprise customers. A proven track record of collaborating with senior executives and internal departments to drive improvements in service delivery with strong financial governance that create profitable results.Passionate about leading multi-skilled teams and creating a supportive culture to build capability and consistency through personalised coaching and mentoring.
Listed skills include Leadership, Metro Ethernet, Fiber Optics, Information Technology, and 44 others.
Current workplace
David Friede's current company
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Victrack
12 roles
David Friede work experience
A career timeline built from the work history available for this profile.
Consultant | Program Manager
In collaboration with executive leadership, including the CEO and COO, provided consultancy, development, and implementation of a unified project delivery framework and PMO across the business to complement the company’s developing Agile processes. This improved the company's capabilities in project definition, governance, transparency, and Agile.
Mar 2023 - Apr 2024
Senior Project Manager
Spearheaded the deployment of ServiceNow digital transformation initiatives within an Agile delivery framework. Delivered a seamless integration of Automatic Ticket Exchanges that supported Incident Management, Service Requests, and a Service Catalogue encompassing over 120 products, enhancing collaboration and transparency between a leading Tier 1.
Mar 2021 - Mar 2023
Lead Solution And Delivery Consultant
Freelance
Led the end-to-end digital transformation of a music tuition school catering to over 600 students across 12 public primary schools across Melbourne. Transformed the business from traditional paper-based systems to a cutting-edge digital platform that significantly improved operational efficiencies through online enrolments, credit card payment processing.
Jan 2021 - Mar 2021
Recharging | Reskilling | Reinspired
.
* Recharging: Career Break/Long Service Leave* Reskilling: Studies in Agile Delivery (RMIT) and Program Management (Charles Sturt Uni)* Reinspired: Collaborating on writing and recording new original music with my band "Before Eden"
May 2020 - Dec 2020
Client Delivery Expert
Scoped and assessed Client Delivery team roles, capabilities, processes and operations and developed an end-to-end service delivery management model in line with ITIL principles to support one of Optus's largest clients.
Oct 2019 - Apr 2020
Head Of Customer Delivery
Reporting to the Director of Provisioning and Networks, guided and directed the Customer Delivery PMO, comprising a cross-functional team of 40 Project Managers, Technical Design Engineers and admin support staff in an agile, complex and fast-paced customer-driven business. Responsible for delivering an ongoing portfolio of network solutions to corporate.
Jul 2010 - Sep 2019
Program Manager
Directed the program of end-to-end activities of projects through a team of 20 Project Managers that drove revenue activation on the Uecomm network by delivering network solutions to corporate, enterprise and carrier customers. Facilitated strong results from the team by optimising resource utilisation and solidifying engagement through regular coaching.
Feb 2008 - Jul 2010
Project Manager/Team Leader
Project managed an ongoing portfolio of large key account customer projects to agreed cost, time and quality leading to significant revenue achievement and superior customer experience. Guided a small team of 5 project managers to achieve business goals through personalised coaching and mentoring.
Nov 2005 - Jan 2008
Managing Director, Operations
Newpath It
Established a start-up IT and web services business, founded on the premise of providing cost effective products and services to small and medium business in Australia, that were independent of telco, ISP, hardware and software providers.
Feb 2004 - Jun 2010
Professional Services Manager
Primus Telecom
Reporting to VP of Corporate Sales, streamlined the division by consolidating resources from disparate teams into a new centralised Professional Services group, responsible for providing pre-sales consulting, bid management, and post-sales project management services to new and existing enterprise customers.
Jan 2001 - Jul 2005
Technical Services Manager
Planetel
Recruited a national team of 15 Technical Consultants responsible for pre-sales consulting and post-sales project management and implementation of IT, networking and data centre solutions for clients, centred around the company’s newly deployed MPLS network.
Nov 1999 - Nov 2000
Team & coworkers
Colleagues at VicTrack
Other employees you can reach at victrack.com.au. View company contacts for 389 employees →
TD
Tina Damchev
Colleague at Victrack
Greater Melbourne Area, Australia
View →
CL
Cameron L.
Colleague at Victrack
Australia, Australia
View →
NS
Narelle Simmons
Colleague at Victrack
Melbourne, Victoria, Australia, Australia
View →
RD
Robyn Douglas
Colleague at Victrack
Greater Melbourne Area, Australia
View →
AB
Anne Browne
Colleague at Victrack
Greater Melbourne Area, Australia
View →
AB
Alan Bailey
Colleague at Victrack
Greater Melbourne Area, Australia
View →
BD
Bruno Del Vecchio
Colleague at Victrack
Greater Melbourne Area, Australia
View →
PP
Pawel P.
Colleague at Victrack
Melbourne, Victoria, Australia, Australia
View →
MR
Monique Ruggieri
Colleague at Victrack
Australia, Australia
View →
IM
Iain Macinnes
Colleague at Victrack
Greater Melbourne Area, Australia
View →
Tina Damchev
Colleague at Victrack
Greater Melbourne Area, Australia
View →
CL
Cameron L.
Colleague at Victrack
Australia, Australia
View →
NS
Narelle Simmons
Colleague at Victrack
Melbourne, Victoria, Australia, Australia
View →
RD
Robyn Douglas
Colleague at Victrack
Greater Melbourne Area, Australia
View →
AB
Anne Browne
Colleague at Victrack
Greater Melbourne Area, Australia
View →
AB
Alan Bailey
Colleague at Victrack
Greater Melbourne Area, Australia
View →
BD
Bruno Del Vecchio
Colleague at Victrack
Greater Melbourne Area, Australia
View →
PP
Pawel P.
Colleague at Victrack
Melbourne, Victoria, Australia, Australia
View →
MR
Monique Ruggieri
Colleague at Victrack
Australia, Australia
View →
IM
Iain Macinnes
Colleague at Victrack
Greater Melbourne Area, Australia
View →
7 education records
David Friede education
Beng, Electrical & Electronic Engineering (Computer Systems)
Graduate Diploma In Management, Business, Management, Marketing, And Related Support Services
Digital Delivery With Agile
Diploma Of Project Management, Project Management
Australian College Of Project Management
Itil 4 Foundations, Itil
Percipio
Transformational Leadership Program
Macquarie Graduate School Of Management
Strategic Leadership Experience
Macquarie Graduate School Of Management
FAQ
Frequently asked questions about David Friede
Quick answers generated from the profile data available on this page.
What company does David Friede work for?
David Friede works for VicTrack.
What is David Friede's role at VicTrack?
David Friede is listed as Helping organisations improve their project and service delivery capability to achieve their strategic objectives. at VicTrack.
Where is David Friede based?
David Friede is based in Melbourne, Victoria, Australia while working with VicTrack.
What companies has David Friede worked for?
David Friede has worked for Victrack, More, Cogs Professional Services, Freelance, and ..
Who are David Friede's colleagues at VicTrack?
David Friede's colleagues at VicTrack include Tina Damchev, Cameron L., Narelle Simmons, Robyn Douglas, and Anne Browne.
How can I contact David Friede?
You can use AeroLeads to view verified contact signals for David Friede at VicTrack, including work email, phone, and LinkedIn data when available.
What schools did David Friede attend?
David Friede holds Beng, Electrical & Electronic Engineering (Computer Systems) from Swinburne University Of Technology.
What skills is David Friede known for?
David Friede is listed with skills including Leadership, Metro Ethernet, Fiber Optics, Information Technology, Consulting, Stakeholder Management, Cisco Technologies, and Multiprotocol Label Switching.
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