Dan Glickman Email & Phone Number

Manchester, England, United Kingdom

Warrington, England, United Kingdom

Warrington, United Kingdom

Providing support and advice to Home Instead Senior Care franchisees to enable them to successfully grow their businesses.Role involves field visits to franchise offices in the UK to positively support covering areas including business planning, strategy, finance and business development.

Manchester, United Kingdom

MoneyTree Associates - Making your Cash, Flow!Since 2002 - our mission has been to help businesses to get their invoices paid FASTER.This improves your business CASHFLOW, and minimises bad debts and write-offs.Sales aren't really sales for your business - until you are paid for them - ie the money is in YOUR bank. Most businesses in the UK do not pay invoices within suppliers agreed credit terms. Many dont pay until they are chased.REMEMBER - CASH IS KING !If a customer is not paying your invoices on time you are effectively funding your customers business - INTEREST FREE!We provide a completely flexible invoice chasing (outsourced credit control) service, where our approach and process can be completely tailored to fit your business, your process and your client base.We do not believe in any contract tie-ins or commitments, as our service speaks for itself.You simply pass us invoices that need chasing up, and we follow a professional structured agreed process. All payments come to you directly, so there is no waiting for payments to clear and get sent on. No business is too small, we can help from a sole trader who doesn't have the time, patience, skills or inclination to be chasing for money they are owed, up to medium sized businesses, who do not want the cost, overhead and hassle of hiring and managing their own credit controller.We also provide a FREE (yes - in the majority of cases its actually ZERO COST) debt collection service for Business to business debts of any value of just £1 - so why write off money owed ? You have nothing to lose - but cash in the bank to gain.Contact us today...Key question to askWhere would you rather have your money 1) Your bank ?2) Your customers bank ?Assuming the answer is your bank - WE CAN HELP!Your MONEY....Just SOONER!

Highfield Hospital

Led the operational teams for all Non-Clinical functions of Highfield Hospital, Rochdale.Part of Senior Management Team, and Head of Departments, covering all Admin functions, Facilities property and plant, Housekeeping, Portering, Reservations, and main reception areas.Accountable for delivery of group and local projects, initiatives, process improvements and cost reductions.Customer service and Fire awareness training.Complaint resolution and risk management activities

Manchester, United Kingdom

Senior business management and operations consultant for a range of businesses. Businesses include a mobile phone call centre business, loans business, and associated products.Responsible for documentation, establishing, improving and roll-out of all business processes and initiatives across all business functions.Responsible for ensuring an efficient management structure exists resulting in a smooth running, productive, profitable, efficient and compliant environment across all functions.Senior management of relationship with other key stakeholders of the group and with IT providers.Leadership and steering of senior management and exec teamManagement and development to get the very best operational results out of PEOPLE + PROCESS + SYSTEMS.

Debt ReductionCost CuttingInsurancesAdditional IncomeConsultancy and opportunityProcess improvement

ZERO COST Commercial Debt Collection, to help businesses of any size, sector or location to collect overdue invoices in thart are owed to them.

Following the integration of the Travelcare IT function with the Specialist Retail IT function and a number of re-organizations in the Group, I was promoted to the position of Head of IS Operations for Specialist Retail, with full operational responsibility for the management of It functions for Travelcare, Funeralcare, and NCC (chemists). Specialist Retails IS also offered a level of support to a number of other businesses; Property, Syncro Engineering and Farmcare, as well as working on wider group strategic initiatives, for the Chief Executive Office.This position reported into the Head of IS, and has senior accountability for Customer Services (Helpdesk), Business Management, Service Management, and Infrastructure, across the entire division. The Head of Operations included responsibility for implementing and managing policies/procedures and service across the units.The Helpdesk manage 1st and 2nd line support for all Head Office and national retail branches. The Business Management function consists of a number of Business relationship managers and Business Analysts who manage the relationship with the business and the analysis of requirements through to delivery. The Service Management function manages the IS procurement, negotiation and management of Supplier relationships, contracts, commercials and SLA's.The Infrastructure function manage the networking Hardware, and Software infrastructure both internally and also in conjunction with various 3rd parties.In addition to leading this team, I was also still part of the Travelcare Senior Management team, (as Head of IT - equivalent to IT Director position) and therefore met regularly with Department Heads to evolve strategic plans, and to maintain operational support within the Group.

Overall responsibility for all IT operational issues, developments and infrastructure for the company and for implementing/embracing new and emerging technologies. Responsible for the management of all major IT Projects such as Year 2000, disaster recovery, Internet site development, Intranet Development, Digital TV, Branch IP Network and any new major system developments.Responsible for the Retail systems helpdesk, which offers fist line system support to over 380 branches around the country. This responsibility covers the roll-out, training, implementation and support of all branch systems and infrastructure.Full responsibility and control of the tendering and procurement of hardware and software and negotiations and management of all maintenance contracts and supplier relationships.Responsibility for the procedures and prioritisation of all IT job requests, and the management of all IT resource including external (outsourced) resource, and for the relationship and delivery of operations within the business.In Feb 2000, I was promoted into the Senior Executive Team, reporting directly into the Group General Manager, with direct input into the 3 year strategy and business plan.

Reporting to the Business Systems Division Manager, I was responsible for various teams of analysts and programmers. The role involved specifying user requirements, producing project plans, producing functional specifications, and over-seeing testing plans and releases prior to implementation/roll-out.I had full responsibility for the support, development, maintenance and operational management of the Branch Office accounts system run at 152 branches around the country and also for supporting the managers of various user departments to ensure that all IT requirements were met. During the merger, I was selected for secondment as a Team Leader to work with Price Waterhouse on a number of critical merger software developments and analysis projects. This involved leading teams of analysts and programmers in producing functional and technical specifications and development work against tight deadlines, strict standards and sensitivity. This included a project to conduct an analysis into the collection of customer arrears data, and amending systems to cope with centralised banking and accounting. In June 1997, I received a special award for outstanding work and effort over the previous 12 months.

Analysing and documenting user requirements and information flows, specifying, programming, documenting and implementing bespoke add-ons to Pegasus Opera Accounting software and producing large bespoke database applications as part of the research and Development team. I also assisted in pre-sale demonstrations, in post-sale technical support, and in both internal and external customer training and consultancy with an emphasis on customer service and care for a varied customer base. Working with the senior management of customers of various sizes, and sectors of industry.

Design, programming, implementation and support of various PC database systems to a strict code of standards and also adhering to strict security controls for sensitive data. I was also involved in producing documentation, system demonstrations, technical support and training for various systems.

mer Programming and support work on various existing and also new database applications. Customer base included Dentist surgery and a foundry. Position served as 12 month industrial placement as part of HND course.