David Hart Email & Phone Number

Perth, Western Australia, Australia

Perth, Australia

Perth, Australia

Recent Engagements:WesTrac, WA & NSWOrganisational change management lead for business transformation program based around enterprise-wide SAP implementation. Responsible for execution of change strategy including, but not limited to change impact analysis, future-state design and capabilities model development, stakeholder engagement, business change readiness, and execution of workforce transition plan.NSW PoliceAdvisory, technical upgrade, and support services for e-learning and performance support infrastructure supporting entire NSW Police Force.Environment Protection Authority, VICAdvisory, technical upgrade, and support services for e-learning and performance support infrastructure supporting entire NSW Police Force.Department of Transport and Main Roads, QLDAdvisory role for implementation of learning and performance support solution for Oracle Primavera Portfolio Management implementation.KPMGManagement consulting engagement in support of Concur Expense Management implementation. Lendlease GroupLearning and change advisory services to eFinance project team in support of upgrade to Oracle ERP platform in Australia and initial rollout of Oracle ERP to US.Tools I used: Adobe Captivate, Oracle User Productivity Kit, Lectora Inspire, Adobe Creative Cloud.Implementation Target Applications: SAP ERP, Concur Expense Management, Oracle Primavera Portfolio Management, Oracle E-Business Suite.

Perth, Australia

Change Management Lead for global implementation of SAP Concur Expense.Main Responsibilities/Activities: - Development of detailed change management strategy and roadmap for 11,500 users. - Completed detailed stakeholder analysis and designed subsequent change communications and engagement plan. - Performed change impact analysis across key stakeholders and identified approaches to address change impacts. - Executed against detailed change communications and engagement plan to prepare organisation to successfully adopt SAP Concur. - Performed functional system integration testing and facilitated user acceptance testing of the delivered SAP Concur solution. - Liaised with internal communications team and training team to design, develop, and deploy communications and support materials on South32 intranet. - Delivered knowledge transfer of Concur Administration and Reporting activities to South32 Global Business Services team in Johannesburg.

Perth

Establishment of the Future Knowledge WA branch in Perth.Key Responsibilities:- Leading WA business with respect to business development, project delivery, and customer support. - Provide functional/technical leadership in the development and implementation of enterprise-wide learning solutions.- Liaise with global software partners to design and sell user adoption solutions to current customers and prospective clients.- Territory and account planning and strategy development.Major Clients and projects:Coventry Group LtdChange Analyst for Oracle E-Business Suite Procurement implementation.CloughChange Lead for Oracle E-Business Suite implementation (Finance, Human Resources, Projects, Supply Chain).LendLeaseChange Analyst for multi-national business transformation centred around Oracle E-Business Suite implementation (Finance, Master Data, Project Budgeting & Forecasting, and Procurement).Medibank Health SolutionsChange Manager for business transformation around the delivery of health screening activities (Spirometry, venepuncture, etc.).Pernod-Ricard WinemakersEnterprise Learning advisory service in support of JD Edwards implementation.Suncorp BankDevelopment of Change Management and enterprise learning strategy in support of Oracle FLEXCUBE Core Banking implementation.

Perth, Australia

The role involved the leadership of the training services division and acting as a key partner to National Sales Director and National Professional Services Manager to drive growth in mature markets and develop new business with key new offerings.Key Responsibilities:- Leadership of training services division- Business planning and budgeting for training services- Management of P&L for training services- Supporting Directors and Board in setting strategy, operations planning and execution- Management of business partners with regards to training services- Reviewing and approving deals with complex training componentsMajor Achievements- Implemented online course registration system to eliminate manual processing of public training orders- Implemented Fortior’s online learning portal through partnership with leading LMS vendor- Drove a more comprehensive budgeting and review process for training services. This provided a better insight into the local market and delivered greatly improved forecasting accuracy- Led the creation of new user adoption service within Fortior Global- Achieved Oracle UPK specialisation for organisation

Sydney, Australia

Strategic development of user adoption services (change management and end-user education) across the Asia-Pacific region.Key Responsibilities:• Develop strategic business plans for the User Adoption Services (UAS) business within Oracle University (OU).• Manage UAS Education Sales resources throughout the sales cycle.• Participate in account planning and strategy development with OU country managers and sales managers across Asia-Pacific.• Liaise with License Sales and Consulting Services to define and develop holistic software implementation solutions.• Optimise customer satisfaction and loyalty within the Asia-Pacific client base.• Provide leadership to the UAS delivery team in the development and implementation of user adoption solutions.• Review of account plans / proposals with respect to implementation solutions, resource requirements, and financial viability.• Liaise with business partners and user groups to develop the Oracle University brand across Asia-Pacific.Major clients:• Hong Kong University of Science and Technology• IBM India• Korean Air• National Australia Bank• New South Wales Health• National University of SingaporeKey awards:• Oracle University Representative of the Year 2011• Customer Services Pacesetter Award 2010• Oracle University Team of the Year (2007-08)

Sydney, Australia

Project Manager responsible for new software implementations and upgrades with regards to overall strategy, scope, resource requirements, quality, and risk management.Manage all aspects of solution delivery including project resource requirements, design and development of documentation and web-based support materials and post-project reviews and assessment.Prepare responses to RFP/RFI/RFQs in the form of training strategy, scope definition, and resource requirements.Delivered solutions to a wide range of leading organisations across Australia and New Zealand, including: Abigroup, Department of Defence, News Limited, and St.George Bank.

Melbourne, Australia

Principal Consultant responsible for the design, development, and delivery of learning and change solutions for organisations implementing Siebel CRM solutions.Delivered programs of work globally for clients such as: Microsoft, Telstra, National Australia Group, Marconi, and Sharp.

Baltimore, Maryland Area

Lead UK learning and change management activities throughout entire implementation project lifecycle.Global lead for post implementation end-user learning and performance support.Provide learning and change advisory services to regional sites, including Bunbury (AUS), Stallingborough (UK), and Mulhouse (France).

Stallingborough, United Kingdom

Research Scientist responsible for providing a wide range of environmental services to assess and reduce the environmental impact of multiple chemical manufacturing plants.Key Words: Air Quality, Predictive Modelling, Waste Management, Health & Safety, Reporting.

Mba, Specialisation In International Business

Bachelor Of Science, Chemistry