Dhaval Dodia Email & Phone Number

Abingdon, England, United Kingdom

Customer Relationship Management (CRM), inquiries and escalations for good customer journey. Complete validation checks, communicate across channels and complete end-to-end administrative tasks. Excel dashboards and handle tasks in AGILE method. Coach trainees for CRM duties. As the Diversity and Inclusion representative conduct sessions and spread.

Oxford, England, United Kingdom

• Consult small to medium businesses for marketing strategy to on-board digital and field marketing as a part of business development initiative.
• Organise sessions to plan and create advertisement, branding, publicity and merchandising campaigns.
• Develop pricing and cross-selling methods for B2B and B2C clients. Provide market research reports to suggest lean Omni channel management.
• Provide training to the businesses to design a comprehensive end-to-end marketing project with on-field and digital campaigns using tools and concepts such as SEO, CRO, MOZ bar, Meta advertising, Link Research Tools.
• Consult on website profiles, WhatsApp Business, TripAdvisor, Google SEO/Maps and local area advertisement/publicity.

London Area, United Kingdom

• Digital media marketing project for a charity restaurant in London.
• Quantitative/qualitative data analysis to fill gaps for positive customer outcome, record KPI data and create insight reports.
• Won the TripAdvisor Traveller’s Choice award for 2022 and 2023.
• Operate the TripAdvisor profile and Google Search profile.
• Monitor and report status of Instagram, Google and TripAdvisor teams in ClickUp / Trello.
• Design branding and publicity methods inclusive of influencers, on-site advertisements, leaflets and referral mechanism.

Oxford, England, United Kingdom

Processing and chasing daily bets on different Excel workbooks.Mediate and escalate transaction queries to stakeholders.Create reports and see a process end-to-end.

Oxford, England, United Kingdom

• Consultant for market research project and feasibility study as academic module of Oxford Brookes University Centre of Nutrition Health.
• Lead group of 5 to conduct market research for feasibility of commercialising existing services.
• A end-to-end business analysis exercise comprising requirements gathering, market research, product feasibility, risk and impact analysis which concluded with product and services recommendations in sports fitness and.
• Quantative and qualitative analysis in Excel for projections and feedbacks. Work as a team towards project completion.
• Facilitate and manage stakeholder meetings, finalise drafts and present findings as a team. Practised operational resilliance, Business strategy development, design thinking and project scheduling.

Valsad Area, India

MRF Tyres India Exclusive franchise, starting from opening to everything in between closing.CRM, Book-keeping, Business data analysis, Territory Expansion and IT change integration. Access and design methods to achieve target sales figures set by MRF Tyres in entire range of automotive tyre products. Design Excel warehouse and reporting dashboard of.

Master Of Science - Ms, International Business Management

Business Development, Change Management, Strategic Planning, Operations Management, Marketing Strategy, Manegerial Accounting, Stakeholder.

Bachelor Of Technology - Btech, Computer Science And Engineering With Specialization In Big Data And Analytics From Ibm

A comprehensive course in Computer Science inclusive of Project development, Web development, Algorithm analysis, Data structures and.