Dheeraj Kumar
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Dheeraj Kumar Email & Phone Number

All Customer Success | Customer Onboarding Specialist | Revenue Management | SaaS Expansion, Revenue & Retention & 360 Customer Journey at Acqueon
Location: Bengaluru, Karnataka, India 6 work roles 2 schools
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Current company
Role
All Customer Success | Customer Onboarding Specialist | Revenue Management | SaaS Expansion, Revenue & Retention & 360 Customer Journey
Location
Bengaluru, Karnataka, India
Company size

Who is Dheeraj Kumar? Overview

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Dheeraj Kumar is listed as All Customer Success | Customer Onboarding Specialist | Revenue Management | SaaS Expansion, Revenue & Retention & 360 Customer Journey at Acqueon, a company with 93 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Dheeraj Kumar.

Dheeraj Kumar previously worked as Customer Success Manager at Acqueon and Account Delivery Manager at Capegemini Private Limited. Dheeraj Kumar holds Bachelor'S Degree, Business/Commerce, General, A from Kendriya Vidyalaya.

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Acqueon

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Profile bio

About Dheeraj Kumar

With over four years of dedicated experience in customer success and strategic account growth, my mission at Acqueon is to forge lasting relationships with key stakeholders and drive significant revenue growth. Our team values alignment with the company's culture of innovation and customer-centricity, and I contribute a diverse perspective through my expertise in expanding C-suite engagement and maximizing profitability in digital media solutions.Since joining Acqueon in June 2022, I've successfully mapped client organizations to identify and capitalize on upsell and cross-sell opportunities, significantly increasing Annual Recurring Revenue. My approach integrates deep customer insights with customized, research-backed strategies to address business needs in document workflows and creative content creation. This role builds on my previous success at Capegemini Private Limited, where I led customer onboarding and engagement, fostering strong partnerships for lasting customer satisfaction.

Current workplace

Dheeraj Kumar's current company

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Acqueon
Acqueon
All Customer Success | Customer Onboarding Specialist | Revenue Management | SaaS Expansion, Revenue & Retention & 360 Customer Journey
san jose, california, united states
Website
Employees
93
AeroLeads page
6 roles

Dheeraj Kumar work experience

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Customer Success Manager

Current

Bangalore Urban, Karnataka, India

Relationship Management: Building and nurturing strong relationships with executives and decision-makers, expanding engagement beyond IT and Procurement into the C-Suite.Revenue Growth: Identifying and driving incremental Annual Recurring Revenue (ARR) through upsell and cross-sell opportunities for Digital Media solutions.Customer Insights: Understanding.

Jun 2022 - Present

Account Delivery Manager

Capegemini Private Limited

Customer Onboarding and Engagement:Led the initial onboarding process for enterprise-level customers, ensured robust adoption and continued engagement throughout the customer's lifecycle.Developed and executed a comprehensive engagement and communication strategy to proactively maintain high levels of customer satisfaction.Collaboration and.

Feb 2020 - Jun 2022

Assistant Manager

Genepact
Jul 2018 - Feb 2020

Senior Technical Support Specialist

Broadsoft
Jun 2015 - Feb 2018

Technical Support Engineer

Vodafone
May 2014 - May 2015

Support Engineer

Hewlett Packard
Mar 2011 - Feb 2013
Team & coworkers

Colleagues at Acqueon

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2 education records

Dheeraj Kumar education

Bachelor'S Degree, Business/Commerce, General, A

Activities and Societies: Football, Hockey and cricket B. Com from Bangalore University, India

Bachelor, Com

Bangalore University
FAQ

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What company does Dheeraj Kumar work for?

Dheeraj Kumar works for Acqueon.

What is Dheeraj Kumar's role at Acqueon?

Dheeraj Kumar is listed as All Customer Success | Customer Onboarding Specialist | Revenue Management | SaaS Expansion, Revenue & Retention & 360 Customer Journey at Acqueon.

Where is Dheeraj Kumar based?

Dheeraj Kumar is based in Bengaluru, Karnataka, India while working with Acqueon.

What companies has Dheeraj Kumar worked for?

Dheeraj Kumar has worked for Acqueon, Capegemini Private Limited, Genepact, Broadsoft, and Vodafone.

Who are Dheeraj Kumar's colleagues at Acqueon?

Dheeraj Kumar's colleagues at Acqueon include Shanmugam Rathakrishnan, Sharmila Raman, Namachivayam K, Dr. Sai Babu, Ph.D., and Hanish Reddy Geedipally.

How can I contact Dheeraj Kumar?

You can use AeroLeads to view verified contact signals for Dheeraj Kumar at Acqueon, including work email, phone, and LinkedIn data when available.

What schools did Dheeraj Kumar attend?

Dheeraj Kumar holds Bachelor'S Degree, Business/Commerce, General, A from Kendriya Vidyalaya.

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