Dhruv Dave Email and Phone Number
Have been working in a customer-oriented industry. Adept at handling customers on my own and as a team member. My strengths are but are not limited to:- Resolving the customers' issues quickly.- Providing the customers with the best-in-class service and educating them about the products.Always keen to learn and grow with my employer and colleagues.
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Fraud Officer- DigitalRbc Nov 2023 - Present -
Fraud AnalystRbc May 2023 - Nov 2023 -
Clients Relationships SpecialistTangerine Feb 2023 - May 2023Key responsibilities include:- Opening/closing business accounts.- Opening/closing children's savings accounts.- Handling credit cards, line of credit, personal loans, and VISA disputes. -
Customer Service SpecialistTangerine May 2022 - Feb 2023Job responsibilities as a Client Service Specialist include, however not limited to:- Attending clients' inbound and making outbound calls to resolve their daily-banking issues/queries.,- Marketing each and every Bank product.,- Analysing clients' banking details, and - Educating and empowering the clients regarding their wide range of the financial product.,- Driving first-contact resolution while identifying the barriers to excellent service and working towards eliminating… Show more Job responsibilities as a Client Service Specialist include, however not limited to:- Attending clients' inbound and making outbound calls to resolve their daily-banking issues/queries.,- Marketing each and every Bank product.,- Analysing clients' banking details, and - Educating and empowering the clients regarding their wide range of the financial product.,- Driving first-contact resolution while identifying the barriers to excellent service and working towards eliminating them.- Engaging the clients by providing the best-in-class support on their daily-banking needs and proactively recommending the products that meet their financial needs.,- Delivering friendly and professional service to the clients through inbound and outbound calls and e-service channels in a fast-paced environment. Show less -
Sales Co-WorkerIkea Mar 2022 - May 2022North York, Ontario, CanadaResponsible for:- Resolving the customers' issues.- Managing space for the articles and products in their respective aisles and bins.- Keeping the aisles and bins clean, tidy, fully stocked, and correctly priced.- Keeping the products in perfect condition.- Approaching the customer in need with a positive attitude, actively listening to their queries, concerns, and requirements.- Booking orders for the customers.- Explaining about and suggesting the best products… Show more Responsible for:- Resolving the customers' issues.- Managing space for the articles and products in their respective aisles and bins.- Keeping the aisles and bins clean, tidy, fully stocked, and correctly priced.- Keeping the products in perfect condition.- Approaching the customer in need with a positive attitude, actively listening to their queries, concerns, and requirements.- Booking orders for the customers.- Explaining about and suggesting the best products based on the customers' budget and requirements. Show less -
Goods Flow Co-WorkerIkea Jun 2021 - Mar 2022Toronto, Ontario, Canada-Manages the pick-up orders.-Pulls warehouse items from the shelves based on the number, size, color, quantity, and quality requirements.-Stages items correctly for delivery.-Operates handling equipment and ensures safety regulations are followed.-Packs warehouse orders as necessary.-Operates scanners so that the proper order is picked and inventory is managed accurately.-Performs other general warehouse duties as needed. -
Omni & Customer Fulfilment AssociateWalmart Canada May 2021 - Jun 2021Vaughan, Ontario, Canada- Unloading and sorting general merchandise trailers.- Collect orders.- Label the collected orders.- Dispense the online orders to the parking spots. - Pulling pallets of merchandise to the salesfloor for overnight processing- Practicing the 3 Meter RuleResponding to customer requests for information and service- Assisting customer in locating merchandise- Providing a clean, stocked, well-zoned store Ensures that safe work habits are being followed by: .Being… Show more - Unloading and sorting general merchandise trailers.- Collect orders.- Label the collected orders.- Dispense the online orders to the parking spots. - Pulling pallets of merchandise to the salesfloor for overnight processing- Practicing the 3 Meter RuleResponding to customer requests for information and service- Assisting customer in locating merchandise- Providing a clean, stocked, well-zoned store Ensures that safe work habits are being followed by: .Being knowledgeable about emergency and safety procedures. .Maintaining a safe work area, free of excess debris and fixtures. .Following riser and ladder safety. .Properly handling all liquid and chemical spills. Show less -
Customer Experience Salesfloor AssociateWalmart Canada May 2020 - Nov 2020Timmins, Ontario, CanadaWorked as a part-time associate at Walmart. Key roles include recovering the stock, zoning sections, and helping out the customers.
Dhruv Dave Skills
Dhruv Dave Education Details
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Information Technology -
Mobile Applications Development -
Information Technology
Frequently Asked Questions about Dhruv Dave
What company does Dhruv Dave work for?
Dhruv Dave works for Rbc
What is Dhruv Dave's role at the current company?
Dhruv Dave's current role is Fraud Officer- Digital at Royal Bank of Canada.
What schools did Dhruv Dave attend?
Dhruv Dave attended Seneca College, Northern College Of Applied Arts And Technology, Ganpat University.
What skills is Dhruv Dave known for?
Dhruv Dave has skills like Information Technology, Zoning, Customer Service, Cascading Style Sheets, Html.
Who are Dhruv Dave's colleagues?
Dhruv Dave's colleagues are Eric Kang, Gurwinder Lall, Olivier Provost, Simon Mcmillan Pl. Fin, Nuzhat Niazi, Sergiu Morosan, Fletcher Courage.
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