Program Support Specialist
Current
Philadelphia, Pennsylvania, United States
• Monitored and recorded events and conditions of over 80 participants in an accurate, clear and precise manner according to departmental documentation standards through consent forms, insurance verification, and doctor visitations• Performed a variety of computer-based task to enhance department efficiency such as scheduling for doctor, correcting medical billing error, and excel spreadsheet participants census and transportation reports• Increased work efficiency by 30% by filing and streamlining important documents, answering more than 50 calls daily, and designed monthly tracking spreadsheets• Examined, sorted and routed over 30 pieces of mail each day for proper distribution and communication, and conducted stationery invoices• Conducted team focused, collegial relationships to ensure patient safety and revamped outcomes using critical and strategic thinking and interpersonal skills