Program Support Specialist
Current
Philadelphia, Pennsylvania, United States
- Monitored and recorded events and conditions of over 80 participants in an accurate, clear and precise manner according to departmental documentation standards through consent forms, insurance verification, and doctor.
- Performed a variety of computer-based task to enhance department efficiency such as scheduling for doctor, correcting medical billing error, and excel spreadsheet participants census and transportation reports
- Increased work efficiency by 30% by filing and streamlining important documents, answering more than 50 calls daily, and designed monthly tracking spreadsheets
- Examined, sorted and routed over 30 pieces of mail each day for proper distribution and communication, and conducted stationery invoices
- Conducted team focused, collegial relationships to ensure patient safety and revamped outcomes using critical and strategic thinking and interpersonal skills