• Knowledge capture by identifying sources, databases, and others,• Crafting knowledge strategy and recommendation,• Developing communications strategy channels for knowledge distribution,• Facilitate knowledge management transfer to facilitate between individuals to team.

Collaboratively alongside 370's talented professionals to elevate the reputation of numerous aviation industry clients. Since the inception of 2023, I have been pivotal in constructing comprehensive strategies and providing strategic and tactical recommendations that drove significant advancements in media and societal impact. Within just 5 months, our collective efforts propelled our clients to secure a position in the top 5 most frequently reported airlines with a positively acclaimed reputation, resulting in a notable surge in ticket sales.