Diana Leon Email & Phone Number

🍎 Apple Inc. | Business Expert/Account Manager | Sales Specialist 🚀💼Experienced Business Expert/Account Manager at Apple Inc., dedicated to connecting business professionals and entrepreneurs with transformative Apple solutions. With a track record of generating and following up on new leads, I excel in nurturing customer relationships to better understand their unique needs and opportunities. Through scheduled briefings and meetings, I discover customer requirements and collaborate with in-store technical and solution engineering teams to present compelling proposals, resulting in closed sales.As a meticulous Schedule Planner, I optimize operational efficiency by creating schedules for all Apple store teams, meeting the needs of both the business and the team members. In my role as a Genius Administrator, I prioritize open communication among teams and customers, facilitating seamless repairs and solutions while maintaining a healthy team environment. Proficient in SAP, Mobile Genius, and GCRM, I contribute to streamlined operations and enhanced productivity.Offering high-level hardware and software support for iOS devices, I provide comprehensive training to "One-to-One" members, empowering them to maximize the potential of their Apple products. Leveraging my product knowledge, I serve as a Sales Specialist, connecting customers with tailored solutions and integrating products seamlessly into their everyday lives. Collaborating with Pro and Expert teams, I continually develop my sales acumen.Prior to my role at Apple, I served as a Mobile Specialist at Best Buy, successfully pairing customer needs with solutions from 19 carriers. As an Administrative Assistant at MasterCool, I maintained filing systems and facilitated effective communication between customers and finance teams.My academic journey includes studies in Anthropology at William Paterson University, and I have participated in an Archaeological Field School at the University of Bradford, Rousay, Scotland. Currently pursuing Clinical Herbalism at Arbor Vitae School of Traditional Medicine, I am expanding my knowledge in natural health and healing practices.Passionate about giving back to the community, I volunteer at Eva's Village, contributing to food service, and at Girl Scouts of Northern New Jersey, engaging in data management and STEM training. Fluent in English and Spanish, I welcome opportunities to connect and collaborate with like-minded professionals. Let's explore synergies and drive mutual success in the world of technology and innovation!

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  William Paterson University Of New Jersey

  Anthropology