Diana Johnson Email & Phone Number

Oakland, California, Us

San Francisco, California, Us

• Proposed and defined 1st company Technical Writer role in response to need for customer documentation• Created, edited, and maintained external documentation for new and existing features and workflows• Researched complex topics and interviewed subject matter experts (SMEs) across multiple disciplines• Built a style guide and guided non-writers in producing documentation that could be exposed to customers• Leveraged Software Engineering knowledge to document the product directly from code• Catered to a variety of audiences, from non-technical users to software developers• Adapted to a frequently changing roadmap, unclear ship dates, and multiple releases to production per week• Provided regular QA assistance to development teams• Wrote and edited product UI copy• Implemented and managed documentation release process• Built a department of multiple writers• Created hiring and onboarding process and wrote leveling guidelines for growing department• Updated and maintained frontend code for CMS-housed documentation site

San Francisco, California, Us

• Contributed to the company’s foundation and success as one of its original engineers• Worked heavily on the frontend with JavaScript, TypeScript, React, HTML/CSS, REST APIs, GraphQL and Vega• Independently lead and launched numerous large projects• Built an interface that supported live filtering of billions of rows of data. This interface included interactive and responsive histograms that reflected data filtering in real-time• Introduced multiple chart types into the product using Vega; continually added functionality and visual customization options to existing chart types• Created reusable frontend components to simplify future initiatives and help keep the UX/UI consistent• Normalized and centralized design system CSS properties and assets• Built the product’s home page and file management system interface• Continually contributed to product vision through direct feature proposals• Actively participated in the design of approachable user interfaces that simplified traditionally complex workflows• Partnered directly with company founders, designers, product managers, and other engineers through multiple rapid product pivots to secure investors and customers• Regularly reviewed PRs and helped onboard/mentor new engineers• Founded Sigma’s public engineering blog

Boston, Ma, Us

• Created detailed guides documenting all job responsibilities• Abstracted data from internal and external sources; assembled and analyzed reports for presentation at meetings• Created database for more efficient collection, analysis, and storage of performance review data; trained co-workers, program director, and physicians to use database• Coordinated educational and outreach programs/events• Founded quarterly department newsletter and distributed it to over 30 regional affiliates• Coordinated and prepared material for monthly multi-department committee meetings; recorded meeting minutes

Pittsford, New York, Us

• Worked in newsroom alongside editor and staff journalist on a weekly print and online newspaper• Conducted interviews, wrote and photographed numerous assignments, including hard news stories, feature articles, photo essays, and an opinion editorial column• Front page credits include numerous photos and multiple front page stories