Diane Harper

Diane Harper Email and Phone Number

Area Operations Director at Citibank @ Citibank
new york, new york, united states
Diane Harper's Location
New York, New York, United States, United States
Diane Harper's Contact Details
About Diane Harper

Diane Harper is a Area Operations Director at Citibank at Citibank. She possess expertise in leadership, credit cards, customer satisfaction, process improvement, operations management and 8 more skills.

Diane Harper's Current Company Details
Citibank

Citibank

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Area Operations Director at Citibank
new york, new york, united states
Website:
citigroup.com
Employees:
201877
Diane Harper Work Experience Details
  • Citibank
    Area Operations Director
    Citibank Sep 2011 - Present
    Operational Controls*Utilize analytics to identify and mitigate existing, new and emerging risks at the branch and area level.*Implement measures that effectively address both general and specific area deficiencies to improve account opening quality.*Manage the area controllable loss by identifying root cause and develop/implement tactics as warranted to prevent recurrence.
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  • Citibank
    Vice President/Branch Manager
    Citibank Aug 2000 - Aug 2011
    New York, Ny
    Provide leadership around the customer experience, ensuring a consistent high level of service thru coaching. Lead and support the branch in achieving its customer retention, acquisition and growth goals. Identifying customer's financial needs and present all appropriate options, working cooperatively with business partners.

Diane Harper Skills

Leadership Credit Cards Customer Satisfaction Process Improvement Operations Management Customer Service Credit Analysis Change Management Portfolio Management Team Building Team Leadership Credit Risk Performance Management

Diane Harper Education Details

Frequently Asked Questions about Diane Harper

What company does Diane Harper work for?

Diane Harper works for Citibank

What is Diane Harper's role at the current company?

Diane Harper's current role is Area Operations Director at Citibank.

What is Diane Harper's email address?

Diane Harper's email address is di****@****hia.net

What schools did Diane Harper attend?

Diane Harper attended Queens College.

What skills is Diane Harper known for?

Diane Harper has skills like Leadership, Credit Cards, Customer Satisfaction, Process Improvement, Operations Management, Customer Service, Credit Analysis, Change Management, Portfolio Management, Team Building, Team Leadership, Credit Risk.

Who are Diane Harper's colleagues?

Diane Harper's colleagues are Dalia Zaman, David Eldridge, Aj Wang, Jeffry Azofeifa Marin., Adam Hart, Brandy Cooper, Chhaya Tiwari.

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