Rent Space at a 1169 unit facility, sell additional merchandise, Answer phones, respond to customer inquiries, determine customer's needs, show the space and property, conduct new customer move-in procedures checklist,accept initial payment, enter customer's gate code into computer, rent truck. Also, manage receivables, collect rent and fees, prorate rent, waive fees, accept administrative fees, make daily deposits, control cash. Management also includes, open and close facility, conduct physical site inventory, update unit status and changes, manage maintenance and repairs, keep facility clean and professional, ensure administrative processes and policies are followed, conduct several security rounds each day, report accidents and incidents, advise customers with regard to storage of illegal material. (e.g., hazardous waste). Notify customers of delinquency, charge late fees, follow up with customers who left owning money, collect past due rent, handle death of a tenant, handle abandoned goods, conduct auction, handle lien sale, clean unit. When appropriate, resolve customer problems and complaints, process customer change of address.

Managed 737 unit facility, living off the property. I was the first manager that ever performed this position, while not residing on the premises.

Same duties as previously described.